Delivered right before Christmas, the gift that will keep on giving for businesses  in this new year is SIP Toll Free Service, designed to control costs, boost capacity, and enhance control over inbound toll-free calls.

Sprint announced this latest tool in the SIP Trunking toolbox on December 20. It lets organizations leverage their SIP trunks and existing communication system to make their own routing decisions, as well as to share capacity across the enterprise and aggressively control costs.

Essentially, SIP Toll Free offers complete control over inbound toll-free calls, letting the enterprise call all the shots. It takes advantage of the features of the organization’s own enterprise communication system.

How it works is that the toll-free calls are transported over the Sprint network for delivery via IP access. A single IP connection delivers traffic without the need for gateways or bridges, which enables savings through the elimination of local access lines, premises-based trunking equipment, and the need for management of multiple providers.

Organizations can take advantage of shared trunks across time zones and locations, making for a highly scalable solution. Voice and data traffic are converged onto a single network, enabling the enterprise to leverage the benefits of Unified Communications when it comes to customer service and contact center needs.

But wait! There’s more! Sprint SIP Toll Free supports customer-directed routing at no additional charge, a bonus that you won’t find elsewhere. This is done through SIP Refer and SIP Redirect, complementing the existing inbound routing for SIP Trunking.

You can find out more about Sprint SIP Toll Free here.