With the new year upon us, we thought it would be a good time to look back...so we could look ahead.
By that, I mean 2009 was the year of predictions for Seamless Enterprise. Several of our bloggers took a crack at predicting emerging trends and created forward-looking visions of the future. Three of these articles stood out in my mind:
Steve Parrot had six predictions about Unified Communication in 2014: he feels the term UC will become redundant; single-provider, combined solutions will be prolific; the separate elements of UC will become more integrated into one; customer service will play an important role, and voice communications will still be an integral part of UC.
Christopher Glenn’s blog about the Future of Collaboration posed the idea that the merging of UC and Web 2.0 will allow people to collaborate in an unstructured way, generate ideas quickly inside the “cloud” and allow individuals to “pull information” as they need it. Collaboration would become a just-in-time information paradigm, changing the process from push to pull.
… And let’s not forget Russ McGuire’s Seven Business Telecom Predictions for 2009. Did they come true? Did VoIP become AoIP? Were desk phones replaced by mobile phones? Take a look at his predictions again and see how much he got right.
The numbers are in and here is the list of the most read, and most popular blog posts of 2009*:
The Top Ten blog posts for 2009 (Seamless Enterprise) were:
1. 7 VoIP Blogs to Watch (Sept) (8/31) Editor
2. Seven 2009 Business Telecom Predictions (2/21) McGuire
3. Palm Pre Q&A: John Traynor (8/18) Traynor
4. Why SIP Trunking and OCS 2007 R2 Integration Matters (2/05) Coker
5. What the Media is Saying about the HTC Hero (10/12) Editor
6. UC, Web 2.0 and the Future of Collaboration (6/02) Glenn
7. Ten Important Palm Pre Features for Business (Part I) (6/22) Carter
8. VoIP’s Death Debate is Missing the Point (1/19) Parrott
9. Why MTIPS is a Big Deal (4/14) Parrott
10. Unified Communications 2014: Six Predictions (10/1) Parrott
* Rankings are based on reader traffic