The Seamless Enterprise

Comprehensive news and discussion of enterprise communications and converged network solutions.

What the Media is Saying about the HTC Hero

on November 12, 2009 by Mark Ivey

Doing a roundup of media reviews of any high-tech device is usually a mixed bag. Professional reviewers—bloggers, media types, etc—see it as part of their mission to be critical. So even the best devices are going to be hammered at times.

So far, though, the HTC Hero is bucking that trend. Reviews were almost unanimously positive about Sprint’s latest smart phone featuring the Android operating system. Even the toughest critics—like the Wall Street Journal’s Walt Mossberg—are impressed by the new smart device, which was introduced Oct. 11. More...


40 Years of Internet Messaging Started with LO

on November 11, 2009 by Steve Parrott

Maybe you saw that little news item about the 40th anniversary of the first Internet message. Actually, partial message. Someone in the fall of 1969 was trying to use the then-newborn network to access a remote computer, and started typing “login.” The letters L and O were transmitted, but at that point the remote computer crashed. Not the blue-screen-of-death … but the early-Internet equivalent. More...


Growth, Innovation, and Leadership

on November 10, 2009 by Russ McGuire

On Tuesday, September 15, I will give the keynote address at Frost & Sullivan’s Growth, Innovation, and Leadership conference in Scottsdale, Arizona. As a preview, I thought I’d share the high level outline for my talk and point you to additional resources behind the topics I’m covering (try clicking on the links throughout this piece). More...


eWaste and Corporate Social Responsibility

on November 09, 2009 by Brian Laverack

As an IT guy, I’m surrounded by electronics: computers, servers, mobile devices, phones, and monitors, printers and more. And at home I have even more electronics: PCs, TVs, radios, MP3 players, DVD players, DVRs, and too many other gadgets to mention.More...


Forecast: Reluctance, Giving Way to Clouds

on November 04, 2009 by Steve Parrott

Most mid-sized to larger organizations, according to one recent survey, will be moving to cloud computing the next couple of years. Keeping the “trust but verify” philosophy in mind, these companies say they will start with their non-mission-critical applications…and expand once they’ve proven it works.More...


Challenges, Opportunities & Industry Change: Q&A w/ Sprint’s Paget Alves

on November 02, 2009 by Editor

Paget L. Alves is the President of the Business Markets Group (BMG) for Sprint Nextel and responsible for Sprint's sales and marketing to enterprise, general business and public sector customers, and oversees the development of strategic alliances for Sprint. The BMG's portfolio of services includes IP, international wireless and wireline and domestic 3G and 4G wireless. With more than 20 years of experience with technology companies, he has experienced a fair share of business cycles.

In the first of a Q&A series, he discusses some of Sprint’s challenges and opportunities in the current economic climate, and how the company is positioning for the changing environment. He also discusses key factors shaping the telecom industry and challenges enterprises and government agencies face in making the move to a new world of IP Convergence and Unified Communications. More...


Will Cloud Computing Bring an End to Telephony Service Providers?

on October 29, 2009 by Steve Coker

It’s no surprise that the economy and cloud computing were key discussion points within many sessions and on the exhibit floor at last week’s Gartner IT Expo in Orlando. As usual, the event provided a great opportunity to talk with a significant number of CIOs about their challenges and successes and learn about the latest developments within the IT industry.More...


Open Developer Conference Kick Off

on October 27, 2009 by Dan Jacobson

The Sprint Open Developer Conference kicked off yesterday in Santa Clara, Calif. The three day event will give developers an opportunity to get hands-on training with the variety of operating systems Sprint supports, including Android, Palm webOS, RIM, Windows Mobile and Java ME, so they can create innovative new applications for our customers. More...


Top Ten Security Best Practices for the Enterprise

on October 22, 2009 by Editor

October is Cyber Security Awareness Month, brought to you by the National Cyber Security Alliance. Of course, you should be aware every month, because the Bad Guys are operating every day, 24 hours a day. That’s why in 2008 more than 1.6 million malicious codes were identified, or more than 4,000 a day, 182 every hour on average. The only good news, from a U.S. standpoint, is that while the U.S. was the top country of attack origin last year, accounting for 25 percent of worldwide activity, that share was down from 29 percent in 2007. More...


Award-Winning Customer Service. Really.

on October 14, 2009 by Shaun Ledgerwood

Our trophy case in the Sprint main lobby continues to fill up, with the latest award coming from ATLANTIC-ACM, recognizing our customer service.More...