In a previous post I raised the question of 911 calls in a unified communications environment. This is a serious issue, because there is an inherent challenge among the benefits of UC (which does not require you to be at a defined location) and e911 (which presumes you are at a defined location). In UC, location doesn’t matter, but when it comes to e911, location is everything. If they can’t find you, they can’t save you. More...

Okay, so it only took me three postings before I succumbed to the urge to create a top 10 list.  I've been using Pre for several weeks now and have had a chance to really get to know the hardware and the operating system.  I was Palm way back to the 3COM days, but I've been all about Microsoft since Windows CE had its coming out party to the handheld (anyone not think the iPAQ was sexy?). More...

With the release of Palm Pre last week I was all set to write my obligatory Pre review full of deserved flowery expressions and general fanboy gushing, but realized so many have already gone before me that it may be worth taking a quick scan of Internet reviews to find the best quotes about Palm Pre.  My focus was on the usual blogosphere technophile suspects to see what they had to say about Pre.  Let's start with Messrs. Mossberg and Pogue. More...

Starting this month we’ll pick out interesting blogs from different industry sectors (VOIP, wireless, etc) that we think are worth looking at from an IT manager perspective. The first reviews will focus on blogs covering mobile issues, originally featured on VOIP Now’s 100 Best Telecom blogs list. More...

Is your organization ready for a major change? That may be the biggest question you need to ask when you are seriously considering a unified communications deployment. UC changes the way you do business and communicate, and few if any organizations can just snap their fingers and create a UC nirvana, much as they’d like to. More...

Scott, are you still there? You always knew how to push my buttons (even though I only have one). We used to spend so much time together at home listening to music, surfing the Internet, watching movies, and even working on an occasional e-mail or two. I really thought we had something special. You used to take me to work everyday and you admired my elegance and grace. We were together every evening and every weekend. It was so nice when you introduced me to your Sprint MiFi…it made me feel complete. Suddenly, I felt so free, so empowered to really explore the world even when away from the home or office. More...

Q&A with Sprint’s Dan Jacobson

At the recent Interop conference in Las Vegas, Sprint demonstrated its Mobile Integration products, garnering a lot of attention. We caught up with Dan Jacobson, senior portfolio manager of Sprint’s Converged Voice Services, right after the show and reviewed some of the key issues with him, starting with a definition. More...

Last Monday I had the pleasure of speaking at the CIO Bootcamp at Interop. It's a great event and this was my second time to participate. I promised the participants that I'd follow-up with a posting summarizing my talk and providing links to some of the case studies I mentioned. And here it is! More...

The summer is already shaping up to be a hot one for mobile users and now Sprint and Palm are turning up the heat early with the release-date announcement of Pre. The Internet rumor mill has been busy since Palm's award winning debut of Pre at CES. Even an Apple fanboy will have to admit that Pre has an impressive pedigree.More...

This week's Interop conference more than met expectations. Sprint's booth was busy all week and attendees were treated to a full slate of good presentations and networking opportunities. Here's a few impressions from our team:More...