Enterprise workers do things differently today, and the demands for technology are great. What’s driving this revolution: Real-time communication and collaboration, instant access to information, a mobile workforce, and a craze for the latest devices and applications. All this makes doing business easier, but puts increasing demands on the enterprise network. More...

We’ve been talking a lot lately about the wireless option for business continuity and disaster recovery, and nothing proves the point better than a successful example of a company putting this to work. Especially when there are warm, cuddly puppies and kitties involved. More...

Happy World IPv6 Day!

Today, Sprint and other technology companies are joining in the first day set aside for what the Internet Society describes as a 24-hour “test flight” for IPv6. It’s one more small step toward the inevitable worldwide deployment of the next generation of the Internet protocol, since the current protocol, IPv4, is dangerously close to address exhaustion. More...

For a quick read on the subject of how session border controllers (SBCs) fit into the SIP Trunking ecosystem, we’d recommend you jump over to a recent post at NoJitter.com. More...

We talked in my last post about what IT staffs, and voice folks as well for that matter, have to take into consideration when it comes to determining trunk bandwidth needs, how to prioritize voice and video, and understanding the roles that different pieces of equipment play. More...

The always-perceptive Irwin Lazar of Nemertes Research has contributed once again to the collective Unified Communications wisdom in a post at NoJitter. Titled “Five Habits of Highly Successful UC Organizations,” in it he looks at some key attributes of UC deployment, based on research into how various companies have made the migration. More...

If you’ll be at Interop in Las Vegas next week, save a bit of time on the final morning of the show for a most informative panel on SIP Trunking.

The Thursday, May 12, panel is part of the Unified Communications conference track at the show. It starts at 10:15 a.m., and among the celebrity panelists is our own Mike McRoberts, director of data and voice wireline services. More...

E-commerce. Social Media. Social Commerce. Far from mere buzzwords, these terms are backed by millions of dollars of investment, by all sizes of businesses. Just look at the cultural transformation brought upon by the likes of Amazon, Facebook, and Groupon. The marketplace is seeing a convergence of e-commerce and social media into the fastest growing phenomena, social commerce. For enterprises that market B-to-C (Business to Consumer,) experts view social commerce as the next big thing. It is a customer-driven online marketplace where relationships matter more than ever in generating revenue.  More...

I was recently thinking about how each and every year, the number of people working in purely “digital jobs” continues to increase.  It made me think of the basic economic premise of Star Trek: When Gene Roddenberry created that series, he envisioned a world where the basic needs of people were satisfied with an unlimited supply of raw materials, allowing folks to focus all of their energy on knowledge and exploration. One embodiment of this unlimited supply idea was Star Trek’s “replicator,” which materialized any food that was in its vast database. While a “replicator” is entirely fictional, over the past 100 years or so, the percentage of people working in agriculture has indeed gone from about 75 percent down to three percent—so the rise of the digital job could be a logical corollary of that trend of more abundant supply.More...

We had a good turnout for the April 20 Sprint-sponsored webinar, “Building Business Continuity with Wireless Solutions.” Hope you had a chance to tune in, but if not, we’ll briefly touch on a few of the many interesting points.

For instance, using 4G or 3G wireless as a backup is not only quick to implement, it represents a huge cost savings over T1 backup. A backup T1 will run you about $300 a month, while 3G or 4G service can be had for as low as one-tenth of that. More...