The Seamless Enterprise

Comprehensive news and discussion of enterprise communications and converged network solutions.

Russ McGuire, Master of Unified Communications

on March 09, 2010 by Mark Ivey

Sprint’s Russ McGuire is featured as one of the Masters of Unified Communications on Network World’s special UC community site, where he answers a series of questions about mobility. More...


Healthcare’s Wireless Transformation

on March 03, 2010 by Mark Ivey

Judging from the audience's positive reaction, Sprint Nextel CEO Dan Hesse hit the nail on the head Monday when he presented on wireless technology in the health care industry. He couldn't have chosen a riper industry. Even beyond all the political noise, this is an industry in transformation. Pressure? You got it--cost cutting and a huge push to increase the quality of care for starters. More...


Bringing Mobile Integration to Any Enterprise PBX

on February 25, 2010 by Guest Blogger

Guest blogger, Bill Young, shares his insight about the recent Sprint-Tango announcement. Read what Bill has to say about the benefits of mobile unified communications.

It’s hard to overstate the significance of being able to bring Sprint Mobile Integration to most enterprise PBX or Unified Communications systems. This opens the door to the many benefits of Mobile Integration – and to truly mobile Unified Communications – for a vast range of enterprises.More...


2nd Generation SIP Trunking – The Real Thing

on February 15, 2010 by Heidi Gigler

Per the SIP forum , SIP (Session Initiation Protocol) has “emerged as the protocol of choice for setting up conferencing, telephony, multimedia and other types of communication sessions on the Internet. SIP may also be used for new types of communications, such as instant messaging and application level mobility across various networks, including wireless, and across user devices.” SIP trunking today is much more than a telephony solution that lowers costs. It is the foundation for unified communications and fixed mobile convergence (FMC). Ultimately, it is about presence, and it is central to the IT communications environment. I call this the 2nd Generation of SIP Trunking. More...


Five Key Considerations for Enterprise 4G

on February 03, 2010 by Admin

For an enterprise to utilize 3G or 4G – or for that matter, embracing wireless access as a strategy – is something that many companies are giving serious thought to, especially now that 4G is steadily spreading across the country, market by market. More...


Frankly Speaking - The Perspective of a Healthcare CIO

on January 27, 2010 by Heidi Gigler

I am so pleased to report on part I of a recent interview with William Compton, CIO and VP-Information Management for ConvaTec, a leader and marketer of medical technologies worldwide.

With Americans focusing on the universal healthcare debate in the United States, what an incredible opportunity to talk frankly with a CIO in the healthcare industry. Not only did we talk about William’s perspective on the impact of universal healthcare on IT, we addressed topics such as green IT, unified communications, and cloud computing impacting enterprises in all vertical industries. More...


The Sprint UC Story: Lessons Learned

on January 25, 2010 by Michael A. Browne

Months of planning and deploying Unified Communications within a company the size of Sprint continually pushes us to examine what we have learned. We have learned many important lessons and by sharing them, hope to make things easier for others embarking on UC initiatives. More...


The Top Ten Blog Posts for 2009

on January 20, 2010 by Mark Ivey

With the new year upon us, we thought it would be a good time to look back...so we could look ahead.

By that, I mean 2009 was the year of predictions for Seamless Enterprise. Several of our bloggers took a crack at predicting emerging trends and created forward-looking visions of the future. Three of these articles stood out in my mind: More...


The Power of Virtualization

on January 15, 2010 by Heidi Gigler

Recently I attended the VoiceCon Virtual Event powered by ON24 from my home office. What I find remarkable is how far virtualization has come in transforming how enterprises do business. More...


The Sprint UC Story: Where We Are Today

on January 11, 2010 by Michael A. Browne

Rolling out UC to a company with 50,000 employees and contractors isn’t something you do overnight. Currently, we are almost 50% complete and it has been a very successful first year. More...