We are living and working in a more open, transparent society. While privacy boundaries are blurring, (almost anything can be found on the Internet today, and video cameras are ubiquitous in public places) society at the same time is benefitting from real-time networking, creative collaboration, and access to information. The open society is yielding great benefits. Consider these:More...

A new approach to cloud-based collaboration, with easy-to-understand plans, is making it easier for mid-sized and smaller businesses to enjoy the benefits of Sprint's Microsoft Office 365 solutions.

These new plans are not only designed to provide more choice and flexibility, but they are accompanied by 20 optional add-on or standalone products. These help a customer "co-create" the solution which best fits their needs, both current and evolving. Sprint has actually taken this co-creation theme further with our award-winning Carefree Cloud services for these add-on and standalone options. This gives the customer the needed deployment and in-life technical support for their ultimate Office 365 solutions. More...

Well, it looks like we're getting close to another one of those "tipping points," when usage of the new-and-better technology surpasses the legacy technology. From then on, it's just a matter of time before the new crowds out the old.

That tipping point for SIP Trunking looks to be somewhere in 2015. At least that's what the respected analyst firm Infonetics Research predicts, based on a recent survey and report. The firm made public some of the highlights from the report, which focuses on enterprise plans for both SIP Trunking and session border controllers. More...

There was an interesting mini-debate in the March 25 Network World about whether the cloud is ready for mission-critical applications.

This side-by-side argumentation featured the "yes" position being argued by the CIO of IEEE, with the "no" position argued by the CTO of a financial trading company. You can take a look at the points each person made here.

After looking it over, we'd have to say that in many ways they are both right (do we have a future in politics, or what?). But we're not trying to just straddle the fence. For the vast majority of companies, with the right communications network in place, the answer is going to be yes. But specifically, for a financial trading company, we can understand why that type of organization would hold out for no at this time. More...

While many swoon over the latest consumer technology, it is interesting to assess and consider how technology affects the customer or user experience, especially relating to the intersection of technology and privacy.

Many of today’s advancements include location-based technology, and data mining and analysis of personal and public information. Here is a look at some industries that use technology for good, and at the same time prompt the question of whether society’s acceptance of new technology is changing the notion of privacy. More...

Every so often it's useful to take a pulse on privacy – what that means in our personal lives and among businesses today. It’s not just technology that is changing at a rapid pace, but data availability and information sharing as well. This brand new world, the new normal, is blurring the lines of what, if anything, is considered private. More...

When it comes to picking a hotel for your business trip, if all your choices are similar in pricing and quality, but one has attentive concierge service, wouldn't it make sense to choose that one?

Maybe you'll need help picking the best nearby restaurant, or want to score tickets to a basketball game in town at the last minute. That's when you really appreciate the value of a concierge. More...

Call it the eight-step plan. Eight steps that move you from “that cloud sure sounds like a good idea” to true cloud readiness.

A new Stratecast/Frost & Sullivan paper available here (registration required) spells out the eight steps. The paper bills itself as a “practical guide” to a successful cloud strategy, and we have to say that the steps they describe definitely seem practical and sensible. More...

As a loyal Seamless Enterprise reader, what could you find more appealing than to be alerted to the latest post here via Twitter?

Yours truly is now taking care of our site’s Tweets, and we encourage you to follow me. I’m at @SeamlessEd, under the pseudonym of Ed (short for editor!) Seamless. More...

If you haven’t yet heard about new wireless technologies like 802.11ad, you soon will. Last week, the IEEE approved WiGig (802.11ad), a short-range wireless networking technology that works in the 60 GHz band and can perform at 7 Gbps. Compare that to the 50 Mbps of 802.11g or 100 Mbps of 802.11n and you’ll appreciate what this technology can do. It should start to appear in hardware by the middle of this year. More...