One of the most underappreciated aspects of smartphones is the benefit of having a tool for both business and entertainment. In the early years, a dual enterprise/personal device was seen as a liability. Many companies even locked down business devices to prevent them from being used as entertainment devices. Today, however, companies have been forced by sheer momentum to integrate popular business/personal devices based on iOS and Android into their infrastructure. More...

On the heels of our Sprint Complete Collaboration announcement last week, a top industry analyst group has come out with a memorandum on hosted collaboration that tells the strategic story concisely and thoroughly.

Titled Top 10 Reasons for Hosted Collaboration, the Yankee Group document is in the form of a presentation. It's really worth a few minutes of your time to take a look. More...

Here at Seamless Enterprise, we don’t usually bother with following the “markets” for various goods and services and solutions. For the most part, we know that isn’t your biggest concern.

If you’ve found a UC solution that really works for you, it isn’t important whether the vendor you bought it from has a 10 percent share of the particular market or a 40 percent share. As long as you can be sure the vendor will be around for a while to provide service and support – and we presume you vetted that pretty well before making the purchase – the details of who sells how much to whom this year or next year are secondary. More...

We told you back in January it was coming, and we are pleased to report that Sprint Complete Collaboration is here and immediately available. Our hosted and fully managed Unified Communications solution is now ready to deliver the seamless collaboration that can enhance the agility and boost the productivity of large and mid-sized enterprises. More...

One of the most expensive budget items in IT is the need to support a full-blown operating system on each and every desktop PC. Because every application installed on a given desktop can have a unique, unanticipated effect on that one device, the havoc that can be unleashed across the whole of the enterprise can sprout in an almost random, chaotic fashion. More...

It seems clear that as webpages become more interactive, with asynchronous Java enabling more and more functionality, that the line between what is a mobile web page and what is an app is starting to blur. Facebook is apparently working on an initiative to blur the line even further. More...

We’re always interested in business case advice, especially as it relates to Unified Communications. So a recent Webtorials white paper that purported to offer advice about building a comprehensive UC business case, caught our eye.

Turns out that the white paper (free registration required) was less about a business case than it was about a strategic approach to bringing UC into the enterprise. But that’s OK, because it has some good and thoughtful material about how the author – veteran consultant Don Van Doren – segments UC into a couple of sub-categories. More...

The explosive growth of the tablet over the past year is well documented, but until recently, I never believed that tablets could eventually replace laptops altogether. Today however, in this cloud-computing era, I am starting to see why more and more people may eventually forego a laptop and use only two devices: a smartphone and a tablet. More...

Think about this: The volume of data generated in 2009 alone was greater than in the preceding 5,000 years combined, says Gartner. Today, enterprises know there is opportunity in Big Data.  In fact, says Forrester, business intelligence is ranked as the number one technology to drive change in 2012, creating significant business value as data mining and reporting tools become more sophisticated and move into the cloud. Businesses expect to reap the benefits of mobile business intelligence (MBI) to expeditiously, and smartly, improve business processes, reduce inefficiencies, and discover new revenue opportunities. More...

To cloud – or not to cloud – may be an easy decision at times, depending on your preferences, the enterprise’s culture, and the applications in question. For a business, Unified Communications (UC) is ideal candidate for a first move into the cloud. However, the decision-making process could be time consuming due to the nature and importance of UC.

To me, nothing beats a handy chart which lays out the pros and cons of each approach, without biases. Gary Audin’s latest TechNote, Deploying UC Apps: CPE or Cloud, provides such a chart, comparing two obvious choices to delivering the features and benefits of UC. It’s a quick read, comparing the two alternatives side-by-side. More...