The Seamless Enterprise

Comprehensive news and discussion of enterprise communications and converged network solutions.

I Before E, Especially in T

on April 15, 2013 by Editor

Do they teach that spelling rule anymore in school? You know, the old "I before E except after C" rule. The one that explains why you spell words like relief and grief and believe one way, but receipt and conceit a different way.

Well, spelling rules notwithstanding, the I before E rule is a good way to help remember the key point of an April 24 Sprint-sponsored webinar. More...


The Digital Retail Evolution

on April 03, 2013 by Heidi Gigler

Mobile and digital technology is becoming entrenched within the retail market. Its footprint can be seen throughout the customer lifecycle: awareness, consideration, intent, purchase, support, retention, and advocacy.

When it comes to educating and enticing the shopper - with advances in technology, including social media, mobile applications, and big data, retail is making giant strides driving awareness and influencing prospective customers.More...


Convergence White Papers Redux

on April 02, 2013 by Editor

In case you missed them the first time around, a pair of Stratecast-Frost & Sullivan white papers focused on convergence are resurfacing for a second life.

The papers – Technology Convergence and Information Velocity: the Engines for Business Agility and Workforce Productivity and Simplification through Convergence: Reducing Cost and Complexities – were both sponsored by Sprint, which gave us the opportunity to highlight them before they were made available to the general public. More...


Convergence White Papers Redux

on April 02, 2013 by Sprint

In case you missed them the first time around, a pair of Stratecast-Frost & Sullivan white papers focused on convergence are resurfacing for a second life.

The papers – Technology Convergence and Information Velocity: the Engines for Business Agility and Workforce Productivity and Simplification through Convergence: Reducing Cost and Complexities – were both sponsored by Sprint, which gave us the opportunity to highlight them before they were made available to the general public. More...


The Intersection of Technology and Privacy

on March 18, 2013 by Heidi Gigler

While many swoon over the latest consumer technology, it is interesting to assess and consider how technology affects the customer or user experience, especially relating to the intersection of technology and privacy.

Many of today’s advancements include location-based technology, and data mining and analysis of personal and public information. Here is a look at some industries that use technology for good, and at the same time prompt the question of whether society’s acceptance of new technology is changing the notion of privacy. More...


You Can't Miss Sprint at Enterprise Connect

on March 11, 2013 by Editor

If you're among the thousands heading to Enterprise Connect in Orlando next week, there will be lots of opportunities to hear Sprint people offer their perspective, on everything from SIP Trunking to mobile Unified Communications.

During the course of the annual conference, five panels – four of them on Monday the 18th – will include Sprint representatives. As you're putting together your must-see Enterprise Connect schedule, here are the sessions that we recommend:

SIP Trunking: Who's Offering What? This 9 a.m. Monday roundtable discussion has a stageful of panelists, including Sprint's own Dimitrios Kioukis, Manager of Converged Solutions Engineering. The focus of this session is how an enterprise can procure the right SIP Trunking services and equipment to make a SIP technology initiative a success.More...


A Few Ways to Make Unified Communications Really Happen

on March 06, 2013 by Editor

If you’re going to “do” Unified Communications at all, you want it to succeed, and to succeed across the entire enterprise – at least eventually. We’ve talked one time or another about some of the challenges, and just ran across a white paper that nicely summarizes them and makes suggestions about how to overcome them.

The white paper (registration required), titled “Driving UC Adoption in Your Business,” is from the good people at Ziff-Davis. A lot of what they say in this paper comes down to common sense, but their approach is a helpful one. More...


Who Says No to Telecommuting Anymore?

on February 27, 2013 by Editor

We were taken by surprise by the news that Yahoo is apparently turning thumbs down on telecommuting and remote work, and will begin to require everyone to come to the office. If this turns out to be true, there are a lot of Yahoo people who are going to have to make some adjustments.

You can read this Fierce article about the move, along with some read-between-the-lines interpretation about the possible motivations behind it. But even taken at face value – that the reasons for this change in approach is to foster more face-to-face collaboration and creativity – it all seems so retro. More...


Follow Seamless Enterprise on Twitter

on February 01, 2013 by Editor

As a loyal Seamless Enterprise reader, what could you find more appealing than to be alerted to the latest post here via Twitter?

Yours truly is now taking care of our site’s Tweets, and we encourage you to follow me. I’m at @SeamlessEd, under the pseudonym of Ed (short for editor!) Seamless. More...


CES and the Cloud

on January 29, 2013 by Braj Thakur

What can this year's Consumer Electronics Show tell us about the cloud, and most importantly, what does that mean to enterprises?

Full disclosure: I did not attend CES, and I’m fine with that. But I did keep my eyes open for coverage of news and developments that either weren’t entirely “consumer” or which offered insight into what such developments mean to the enterprise in the coming months.

By the way, Heidi Gigler’s latest post – she did attend CES – provides an overall look at the show and what it portends for enterprises since, as she points out, a lot of what IT departments deal with now is driven by outside, consumer-oriented advancements. More...