The Seamless Enterprise

Comprehensive news and discussion of enterprise communications and converged network solutions.

Breakout Year for SIP Trunking

on July 18, 2011 by Heidi Gigler

Recently released findings from Infonetics Research shows 2010 was a breakout year for SIP Trunking. Infonetics and NoJitter released some telling statistics:

•    SIP Trunking revenue grew 143 percent in 2010
•    The VoIP services market reached almost $50 billion in 2010  (compared with $34.8 billion in 2008, a 43 percent increase over two years)
•    Managed IP PBX business VoIP service revenue is expected to more than double from 2010 to 2015
•    The fastest growing segments of the VoIP services market are SIP Trunking and hosted UC telephony
•    Adoption of SIP Trunking services grew 220 percent worldwide in 2010
•    SIP Trunking is in 75 percent of Fortune 1000 companies, as enterprises continue to complete their migrations More...


Defining Telepresence

on July 11, 2011 by Editor

Vague, fuzzy terms may be good if you’re in marketing or politics, but those of us who have to build things and make them work like our concepts a bit more crisply drawn.

That’s why we at Seamless Enterprise took pains to come up with a pithy and concise definition of Unified Communications, and why we were interested when we saw in Network World about an effort to do the same with the term "telepresence." More...


No Need for IT Staffers to be Up in Arms

on June 28, 2011 by Editor

There’s no doubt that all the elements of an IT department have to work together to produce an effective Unified Communications implementation. And clearly, with the newness of the technologies involved, that isn’t always going to happen.

In a post at NoJitter, Art Schoeller of Forrester Research does a good job of spelling out how the facets of IT need to work together and what will happen to their UC implementation if they don’t. But he definitely seems to be overstating the situation when he suggests that there’s a “civil war” tearing IT apart when it comes to UC. More...


The Role of a Session Border Controller

on June 07, 2011 by Dan Jacobson

For a quick read on the subject of how session border controllers (SBCs) fit into the SIP Trunking ecosystem, we’d recommend you jump over to a recent post at NoJitter.com. More...


Collaboration is the End, Unified Communication the Means

on June 02, 2011 by Editor

Unified Communications, as much as we tout it here at Seamless Enterprise, is not just an end in itself, of course. It is the means to collaborative work. That point is well made in a recent No Jitter posting by Dave Michels, who focuses on what collaboration has come to mean. More...


Doing SIP Trunking Bandwidth Math

on May 26, 2011 by Dan Jacobson

We talked in my last post about what IT staffs, and voice folks as well for that matter, have to take into consideration when it comes to determining trunk bandwidth needs, how to prioritize voice and video, and understanding the roles that different pieces of equipment play. More...


Keys to Successful Unified Communication Deployments

on May 23, 2011 by Editor

The always-perceptive Irwin Lazar of Nemertes Research has contributed once again to the collective Unified Communications wisdom in a post at NoJitter. Titled “Five Habits of Highly Successful UC Organizations,” in it he looks at some key attributes of UC deployment, based on research into how various companies have made the migration. More...


The Consumerization of IT

on May 18, 2011 by Heidi Gigler

In today’s always-on culture, customers and employees expect things to happen quickly. A Google search takes less than two-tenths of a second! Need to reach home when on an African safari or traveling in a remote Alaskan Eskimo village? No problem, Wi-Fi and GPS are worldwide. You can connect with anyone just about anywhere, instantaneously. Consumers set the expectation – and the bar is high.  More...


UC Implementations Doubled in a Year

on May 12, 2011 by Editor

A new survey declares that the rate of Unified Communications implementations doubled in the past year, with 16 percent of organizations – one in six – considering themselves fully implemented.

This survey, conducted by a well-known technology reseller, was conducted in February among 900 IT professionals in business, government, healthcare, and education. More...


SIP Trunking Panel: An Interop Must-Attend

on May 04, 2011 by Editor

If you’ll be at Interop in Las Vegas next week, save a bit of time on the final morning of the show for a most informative panel on SIP Trunking.

The Thursday, May 12, panel is part of the Unified Communications conference track at the show. It starts at 10:15 a.m., and among the celebrity panelists is our own Mike McRoberts, director of data and voice wireline services. More...