The Seamless Enterprise

Comprehensive news and discussion of enterprise communications and converged network solutions.

Convergence White Papers Redux

on April 02, 2013 by Editor

In case you missed them the first time around, a pair of Stratecast-Frost & Sullivan white papers focused on convergence are resurfacing for a second life.

The papers – Technology Convergence and Information Velocity: the Engines for Business Agility and Workforce Productivity and Simplification through Convergence: Reducing Cost and Complexities – were both sponsored by Sprint, which gave us the opportunity to highlight them before they were made available to the general public. More...


Convergence White Papers Redux

on April 02, 2013 by Sprint

In case you missed them the first time around, a pair of Stratecast-Frost & Sullivan white papers focused on convergence are resurfacing for a second life.

The papers – Technology Convergence and Information Velocity: the Engines for Business Agility and Workforce Productivity and Simplification through Convergence: Reducing Cost and Complexities – were both sponsored by Sprint, which gave us the opportunity to highlight them before they were made available to the general public. More...


Convergence: It's Transformational

on June 11, 2012 by Editor

Convergence, says Michael Suby of Frost & Sullivan, is about transformation and possibilities. A number of current technology trends leverage the power of convergence and point the way toward further possibilities in the future.

In the fourth in a series of Sprint-sponsored convergence white papers, Suby addresses three of those trends: Device proliferation and personalization, cloud computing, and social networking. More...


Dealing with Business Disruptors

on May 29, 2012 by Editor

Bad things are going to happen to your network. Maybe not today, maybe not tomorrow, but sometime. How you prepare for them will help determine just how much damage they do to the network, to your business, and to the way your organization is perceived in the market.

In the third in a series of convergence white papers, available here, Michael Suby of Frost & Sullivan looks at the role of convergence in terms of network reliability, security, and creation of an environment that he says is "designed to minimize operational risk."More...


The Cost of Convergence vs. Non-Convergence

on May 18, 2012 by Editor

Have you ever worked for someone who couldn't quite grasp the concept of "investment?" I know I have. I won't name names, but this guy, the owner of the company, looked at everything as a cost

Despite the fact that his salespeople could close sales and bring in revenue when they hit the road, he didn't see their travel as an investment that yielded more revenue. Couldn't they just stay in the office and make phone calls? More...


10 Dangerous Unified Communication Traps

on February 01, 2012 by Editor

Whatever the root cause of our fascination with “Top 10” lists, we can’t seem to get away from them these days. Frankly, we’ve come to ignore most of them … until, that is, we saw one about the “Top 10 Reasons Why Unified Communications Implementations Fail.”

Well, you can imagine that one caught our attention. The “list” is somewhat more than a list, frankly. It’s in the form of a white paper that tops 2,000 words, and you can go here (registration required) if you want to read the whole thing. The white paper is produced by a maker of enterprise UC equipment, and is probably worth your time to read end-to-end. More...


One Thing NOT Inhibiting Unified Communication’s Advance

on September 08, 2011 by Editor

Part of our job here at Seamless Enterprise is to be always on the lookout for the freshest insight into convergence and Unified Communications. Sometimes that involves wading through sludge masquerading as insight; we do the dirty work and then can give you nice short summaries and save you vast amounts of time you don’t have anyway

Think of us as movie reviewers, who see movies so that they can warn you away from wasting $12 (not counting refreshments) and an evening of your time on some of them. More...


See, I Told You Cost Accounting Was Hard

on August 25, 2011 by Christopher Glenn

Having just wrapped up the last post in my series on selling technology to executives, I took one last look at what I wrote and realized that the proper cost accounting treatment I described in one passing sentence needed to be corrected. Checking in with my truly wonderful editor, Kristine, I learned that my final post had already gone to press. Rather than adding the insight to the original article, I decided it was the perfect opportunity to prove a key point in my series: when it comes to cost accounting, nothing is ever black and white and even “us finance guys” miss a digit once in a while (especially when  trying to offer a simple explanation for what is truly a mathematically complex concept.) More...


How Diversity Creates ROI for WWAN Solutions

on August 18, 2011 by Christopher Glenn

In this post I want to dive right into another real-world example about how WWAN (Wireless Wide Area Network), with its virtually free route diversity, provides an ROI to a variety of enterprises. To give you an understanding of some pretty complex cost accounting concepts that even CPAs struggle with, the retail industry offers a good model, since we all participate in it and it’s very easy to visualize even if we don’t know the business. More...


Selling Technology to the Retail Industry ‘C’ Suite

on August 02, 2011 by Christopher Glenn

In recent blog articles, I have been focusing on “Selling Technology Investments to the ‘C’ Suite.” As regular readers know, I often talk about the “Three Pillars of Technology Investment” as a model to think in business terms about how ROI is achieved. In this series, I drilled down to talk more about hard and soft costs and benefits and about the amorphous and oft-misunderstood concept of sunk or “non-differential” costs. Now I want to turn to some real world examples of technology investment in Wireless WAN (WWAN) technology using these concepts. More...