While the New York Times has a trademark on the term “All The News That’s Fit To Print,” getting a story printed will be less than half the battle going forward. In the future, getting a story read will be the focus of media outlets. The Washington Post recently released a Facebook application it calls a “social reader.” After using it for a while, it is pretty clear that social reading is the wave of the future. More...

Five years ago, Time Magazine named “You” as its Person of the Year. Shortly thereafter, I started writing an internal blog at Sprint called “CG’s Soapbox.” The blog’s title paid homage to the days when a person would literally grab a wooden box, plop it down on a local street corner and start speaking freely.More...

Salesforce.com is one of the leaders in cloud computing.  At the recent “DreamForce” users annual conference, CEO Marc Benioff was quoted by the San Francisco Chronicle as saying “Companies need to build social networks into their businesses or risk falling by the wayside.” His main point was that monitoring social media is the best way to hear your customers. I agree, but would take it a step further and say that social media is the best way to hear and be heard. Period. More...

As I turned on the light this morning in my downtown Peoria office, I was reminded of one reason I originally opted for an office --to have more social interaction and routine in my day. Previously, I had been a Sprint telecommuter, using the latest in Unified Communications technology to telecommute from my home. I spent my days interacting with my boss in London and with other colleagues, and have written before about how productive that kind of work arrangement can be, This Isn’t Your Father’s Telecommuting, UC, Web 2.0 and the Future of Collaboration, and Social Media Goes to Work. More...