The first post I wrote when Seamless Enterprise  began was entitled “I’m Done with Web 2.0.” That wasn’t literal; what I was saying is that I felt like I had finally found the missing pieces to understand the impact of social media as a whole, despite the fact that I had scratched my head trying to understand the value of many of the individual pieces. But now I really am done with Web 2.0, meaning my focus now is on the elusive future-state that I assume someone else has already coined “Web 3.0.” More...

Just 10 or 15 years ago, companies typically frowned upon telecommuting.  Managers had a hard time telling if their subordinates were really on-task because there was no unobtrusive way to supervise them remotely. Executives worried about losing the “water cooler effect” – the name given to the productivity boost that occurs when workers unintentionally bump into each other throughout the day and happen to exchange progress reports and remind each other about deadlines and deliverables. More...