The need for small cells – those miniature cellular access points traditionally known as femtocells – typically arises because of coverage or capacity issues within a building. Small cells are a relatively new concept that works on an operator’s licensed frequency to extend the wireless network inside a building. These cells can be installed in a number of ways to accommodate different needs. More...

It probably comes as little surprise that most employees today expect on-the-spot mobile data accessibility and anywhere voice service to enhance their work productivity both at their desk and throughout an office. In response, IT teams are searching for the best approach to support this trend and provide the highest quality, in-building service available for a reasonable cost.  Small cells have emerged as a breakthrough solution. More...

It’s pretty clear that you can’t have truly Unified Communications without mobility. And let’s face it, if you don’t have ubiquitous coverage, you don’t really have mobility.

Now, you may be willing to accept the fact that if you’re hiking in Wyoming, or staying in a darling little bed and breakfast in very rural Maine, your coverage is not going to be sufficient to keep you fully connected to the office. But nowhere is it more frustrating to drop a call than when you’re on your own company’s campus, striding from one meeting to another or trying to use that spare couple of minutes to connect with a customer. More...

As I explore cloud computing more and more, I am surprised by the number of companies that do not see mobility as being integral to cloud solutions. According to McGuire's Law, the value of a product increases with its mobility. It makes no sense, for instance, to build a next-generation Software-as-a-Service (SaaS) application in the cloud without rich mobile functions. Ideally, the SaaS platform is open enough that even new phones, with no specific SaaS application written for them, still work well. More...

I honestly believe that mobility is driving as much change into how we live and how we work as the Internet did in the 1990s and the PC did in the 1980s. I’m convinced that as companies adopt mobility it fundamentally changes business processes, organizational structures, and the basic ways in which companies communicate internally and externally. (I’m so much of a believer, I wrote a book on the topic.) More...