As networks and new technology transform how business is done, the reach of what can be managed (infrastructure, applications, CPE, mobile devices, etc.) has grown, as well as what management really means (outsourcing, hosting, cloud, as-a-service, etc.). Depending on the source, anywhere between 60 and 90 percent of businesses already have a managed solution, with plans to integrate more. And the market continues to expand with a compound annual growth rate of almost 18 percent over the next four years. Why are managed solutions so popular? More...

In case you missed them the first time around, a pair of Stratecast-Frost & Sullivan white papers focused on convergence are resurfacing for a second life.

The papers – Technology Convergence and Information Velocity: the Engines for Business Agility and Workforce Productivity and Simplification through Convergence: Reducing Cost and Complexities – were both sponsored by Sprint, which gave us the opportunity to highlight them before they were made available to the general public. More...

In case you missed them the first time around, a pair of Stratecast-Frost & Sullivan white papers focused on convergence are resurfacing for a second life.

The papers – Technology Convergence and Information Velocity: the Engines for Business Agility and Workforce Productivity and Simplification through Convergence: Reducing Cost and Complexities – were both sponsored by Sprint, which gave us the opportunity to highlight them before they were made available to the general public. More...

Many things contribute to a successful Unified Communications deployment. Engaging end users and business leaders up front in the planning process is important. So is following through with these same people post-deployment, to ensure users know how to use and maximize the solution. Considering the dynamics between legacy and new equipment is yet another element. 

When it comes to UC, however, it is easy to forget that it is the network that makes it all possible. More...

Over the past several decades of working with IT departments, there has always been a percentage that insist, “we don’t do managed services.” I never quite understood what exactly customers meant by that, because I can’t think of a single company that runs its own coal generators for electricity, builds a new building without hiring an architect, takes their company public without hiring an underwriter, or builds their own 10,000-plus nationwide tower network rather than use a wireless carrier. All companies use managed services of some form; it’s only a question of when and where. More...

There is interest across most industries in hosted Unified Communications, but it is interesting that we at Cisco, as we work with Sprint in implementing these solutions, are seeing spikes of interest in certain vertical markets and sectors.

There is a high degree of interest in financial services and insurance, all professional services, manufacturing and packaged goods, and in every area of the public sector. Why these markets more than others? We think the answer is in a few key business and competitive pressures that seem to be more intense in these areas. Interest and activity will remain high here, while other verticals are quickly following this market transition. More...

Unified Communications and Collaboration (UC&C) is one of the few IT technologies with a "multifaceted" value proposition, in that it not only can lower costs, but can help streamline processes and form new ones. You may start out with cost reduction in mind, but along the way, you find ways to change and improve how you do business.

That was a key point made by analyst Zeus Kerravala of ZK Consulting, during a recent webinar on the subject of hosted UC&C. Also participating were Sprint's own Joseph Martin and Mike Velder of Cisco. If you missed it, you can replay it here. More...

Are CIOs and top IT executives hopping on the cloud bandwagon even more enthusiastically than their IT staffs? That appears to be what one of the latest surveys about cloud attitudes reveals.

In the survey, summarized in a CIO.com article, 92 percent of responding top IT decision makers (CIOs and other top IT execs) said they believe cloud technology is good for business. That's an impressive result, but even more so when you see that the same attitude was shared by just 81 percent of IT managers. In our experience, the CIOs usually require convincing by their managers and staffs when it comes to the newest technology approaches, so this is an interesting finding. More...

Like a gathering storm, the cloud keeps getting fuller, more robust, and more capable with every passing week.

Back in March, we unveiled Sprint Complete Collaboration, the hosted, Unified-Communications-as-a-Service offering. Earlier this week, we announced a relationship with CSC that enables Sprint to offer CSC's Infrastructure-as-a-Service solutions to mid-sized and enterprise business customers throughout the U.S. More...

Convergence, says Michael Suby of Frost & Sullivan, is about transformation and possibilities. A number of current technology trends leverage the power of convergence and point the way toward further possibilities in the future.

In the fourth in a series of Sprint-sponsored convergence white papers, Suby addresses three of those trends: Device proliferation and personalization, cloud computing, and social networking. More...