We’ve all heard it said many times that those who don’t learn from history are doomed to repeat it. For that reason, even if no other, it pays to know where technology came from and the problems it was designed originally to solve.

But when Network World ran a recent series of posts on the history of Unified Communications and collaboration, we have to admit we were more interested in the series-ending conclusions and perspective on where we are now and where we are going than we were in the evolution. Especially since the author was Larry Hettick, the Current Analysis analyst. More...