The more I talk with customers, the less I think the term “convergence” has any practical meaning. In today’s market, convergence goes by many names - Fixed Mobile Convergence (FMC), Unified Communications (UC), Voice over IP (VoIP), and Wireless WAN, just to name a few. This may sound great coming from your service provider or hardware/software vendors, but the customers I talk to on a regular basis don’t think about convergence in this way at all. To them, convergence is more fundamental – take two or more things that operate independently and merge them effectively. More...