Here at Seamless Enterprise, we don’t usually bother with following the “markets” for various goods and services and solutions. For the most part, we know that isn’t your biggest concern.

If you’ve found a UC solution that really works for you, it isn’t important whether the vendor you bought it from has a 10 percent share of the particular market or a 40 percent share. As long as you can be sure the vendor will be around for a while to provide service and support – and we presume you vetted that pretty well before making the purchase – the details of who sells how much to whom this year or next year are secondary. More...

The blogosphere has been buzzing about whether VoIP is dead, ever since Alec Saunders posted 2008: The Year that VoIP died on his blog, which lead to other posts, including a post by Om Malik on his GigaOM blog. Each has presented some interesting points though it’s a debate that I feel is missing the point. More...