I think that's what they call someone on Twitter. A twit, right? Maybe not? Well, forgive me. I'm still learning.

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As enterprises consider outsourcing some segments of their networks and applications, they look to hosted services. Or do they look to managed services? It isn’t always immediately clear what is “hosted” and what is “managed.” Especially since there is some overlap between the two in the ways enterprises purchase and use these services. More...

The term “mission critical” was designed with companies like Energia Logistics Ltd. and the Sea Launch program in mind. The international company provides launch services to commercial satellite operators around the world, among them DirecTV, Dish Network, XM Satellite Radio, and Intelsat. It depends on Sprint Managed Solutions to handle the all-important network communications and security surrounding each launch and the months and years of preparations that go into it. More...

The distinction between hosted and managed services is a persistent question, and one that the recent Sprint-Nemertes Research webinar, “The Bona Fide Value in Managed Services” answered quite well.

If you didn’t get a chance to attend the webinar, you can still catch the archived version here. This webinar offered insight from several different angles on the managed services question, with the objective, industry-wide viewpoint of Johna Johnson of Nemertes Research, the user viewpoint of Joseph Carpico of Energia Logistics, and the Sprint view from our own Mike Cole. More...

There are some interesting findings in a new “Benchmark Report” on Unified Communications from Nemertes Research, especially relative to return on investment and mobility. The report (registration required) is based on interviews with 240 IT leaders, so this is front-line intelligence. More...