We are living and working in a more open, transparent society. While privacy boundaries are blurring, (almost anything can be found on the Internet today, and video cameras are ubiquitous in public places) society at the same time is benefitting from real-time networking, creative collaboration, and access to information. The open society is yielding great benefits. Consider these:More...

Mobile and digital technology is becoming entrenched within the retail market. Its footprint can be seen throughout the customer lifecycle: awareness, consideration, intent, purchase, support, retention, and advocacy.

When it comes to educating and enticing the shopper - with advances in technology, including social media, mobile applications, and big data, retail is making giant strides driving awareness and influencing prospective customers.More...

In case you missed them the first time around, a pair of Stratecast-Frost & Sullivan white papers focused on convergence are resurfacing for a second life.

The papers – Technology Convergence and Information Velocity: the Engines for Business Agility and Workforce Productivity and Simplification through Convergence: Reducing Cost and Complexities – were both sponsored by Sprint, which gave us the opportunity to highlight them before they were made available to the general public. More...

In case you missed them the first time around, a pair of Stratecast-Frost & Sullivan white papers focused on convergence are resurfacing for a second life.

The papers – Technology Convergence and Information Velocity: the Engines for Business Agility and Workforce Productivity and Simplification through Convergence: Reducing Cost and Complexities – were both sponsored by Sprint, which gave us the opportunity to highlight them before they were made available to the general public. More...

What do the Truman Show, Face Off, and The Terminator have in common? Besides being hit movies, these films portrayed a fantasy for their time that in many ways is now becoming reality. In a recent Wall Street Journal interview between a father and son, two technologists separated by a generation, these men discussed the future of technology and how the wonders of sci-fi may not be far off.

Their comments leave you feeling that the human race is on a precipice of enormous change. They call it the “Law of Accelerating Returns,” in which technology advances exponentially. Think about that. Because of technology, more digital content is being created, consumed, shared, and stored in a single day around the world, than in all of an entire year just several years ago. That may make some of us uncomfortable,  but like so many new advancements, the initial resistance wears down to acceptance, and then finally wide-scale adoption. More...

If you’re going to “do” Unified Communications at all, you want it to succeed, and to succeed across the entire enterprise – at least eventually. We’ve talked one time or another about some of the challenges, and just ran across a white paper that nicely summarizes them and makes suggestions about how to overcome them.

The white paper (registration required), titled “Driving UC Adoption in Your Business,” is from the good people at Ziff-Davis. A lot of what they say in this paper comes down to common sense, but their approach is a helpful one. More...

We were taken by surprise by the news that Yahoo is apparently turning thumbs down on telecommuting and remote work, and will begin to require everyone to come to the office. If this turns out to be true, there are a lot of Yahoo people who are going to have to make some adjustments.

You can read this Fierce article about the move, along with some read-between-the-lines interpretation about the possible motivations behind it. But even taken at face value – that the reasons for this change in approach is to foster more face-to-face collaboration and creativity – it all seems so retro. More...

How many times have we made the point that Unified Communications has to be mobile in order to be truly unified? That's a rhetorical question – we don't expect you to know the answer – but let's just say that we've said it a lot.

So you can imagine how heartened we were by a recent survey, reported in a Network World article, that shows a distinct increase in demand by users for mobile UC. This survey of businesspeople in the U.S. and two other countries showed that workers are often frustrated when it comes to their existing communications options. More...

The materialization of cost savings along with platform simplification and improved communication and collaboration experiences have all validated Unified Communications (UC) within the enterprise. UC is, after all, a multi-billion-dollar industry. The cost of equipment and service delivery is declining as technology progresses, while networks are increasing in sophistication and capabilities.

Overall, businesses are lassoing the power of UC and are discovering how to be more responsive, productive, and collaborative. So what’s next? More...

Well hey, it's 2013! The 20th anniversary year of Intel's Pentium chips and the first recorded incident of spamming. We've come a long way since then.

Now that everybody's all eager to get back to business after the holiday interlude, we want to take a second and anticipate what we'll be talking about this year in convergence, networking, and IT. More...