The Seamless Enterprise

Comprehensive news and discussion of enterprise communications and converged network solutions.

The Consumerization of IT – Some Surprising Benefits

on August 23, 2011 by Heidi Gigler

The paradigm shift is happening right before our eyes. The Consumerization of IT, as we’ve called it, is where technology originating in the consumer market integrates itself into the enterprise as employees bring these advances into the corporate work environment. We’ve sounded the alarms for security and compatibility. But maybe IT should be relieved and even thankful. It’s time to embrace this movement for an enterprise advantage. More...


The New "C" Suite Officer

on May 19, 2011 by Christopher Glenn

Kudos to fellow blogger Heidi Gigler, whose recent article (“Chief Acceleration Officer”)  strongly resonated with me because it is what CIOs were originally supposed to be. When the CIO title came into mainstream use a quarter century ago, it described a non-IT business executive that was assigned to oversee information technology because it was becoming so critical to the success or failure of more and more businesses. More...


The Consumerization of IT

on May 18, 2011 by Heidi Gigler

In today’s always-on culture, customers and employees expect things to happen quickly. A Google search takes less than two-tenths of a second! Need to reach home when on an African safari or traveling in a remote Alaskan Eskimo village? No problem, Wi-Fi and GPS are worldwide. You can connect with anyone just about anywhere, instantaneously. Consumers set the expectation – and the bar is high.  More...


Introducing the Chief Acceleration Officer

on May 09, 2011 by Heidi Gigler

Coming across this term, I thought, "what an expressive title for the modern CIO." So often we hear the argument that IT is a cost center. But unlike anytime before, IT is rising to one of the most strategic pillars of the enterprise.

Here’s why: IT is singularly positioned to deliver technology services that evolve and transform the business quickly. This, says informationweek.com, ultimately allows companies to keep pace with changing customer dynamics, such as the social media explosion, and to adapt quickly to  competition. Think about it – this is a time when an online company such as Groupon can be conceived, built, and valued at over $1 billion in less than a few years. More...