The Seamless Enterprise

Comprehensive news and discussion of enterprise communications and converged network solutions.

See, I Told You Cost Accounting Was Hard

on August 25, 2011 by Christopher Glenn

Having just wrapped up the last post in my series on selling technology to executives, I took one last look at what I wrote and realized that the proper cost accounting treatment I described in one passing sentence needed to be corrected. Checking in with my truly wonderful editor, Kristine, I learned that my final post had already gone to press. Rather than adding the insight to the original article, I decided it was the perfect opportunity to prove a key point in my series: when it comes to cost accounting, nothing is ever black and white and even “us finance guys” miss a digit once in a while (especially when  trying to offer a simple explanation for what is truly a mathematically complex concept.) More...


How Diversity Creates ROI for WWAN Solutions

on August 18, 2011 by Christopher Glenn

In this post I want to dive right into another real-world example about how WWAN (Wireless Wide Area Network), with its virtually free route diversity, provides an ROI to a variety of enterprises. To give you an understanding of some pretty complex cost accounting concepts that even CPAs struggle with, the retail industry offers a good model, since we all participate in it and it’s very easy to visualize even if we don’t know the business. More...


Selling Technology to the Retail Industry ‘C’ Suite

on August 02, 2011 by Christopher Glenn

In recent blog articles, I have been focusing on “Selling Technology Investments to the ‘C’ Suite.” As regular readers know, I often talk about the “Three Pillars of Technology Investment” as a model to think in business terms about how ROI is achieved. In this series, I drilled down to talk more about hard and soft costs and benefits and about the amorphous and oft-misunderstood concept of sunk or “non-differential” costs. Now I want to turn to some real world examples of technology investment in Wireless WAN (WWAN) technology using these concepts. More...