Recently released findings from Infonetics Research shows 2010 was a breakout year for SIP Trunking. Infonetics and NoJitter released some telling statistics:

•    SIP Trunking revenue grew 143 percent in 2010
•    The VoIP services market reached almost $50 billion in 2010  (compared with $34.8 billion in 2008, a 43 percent increase over two years)
•    Managed IP PBX business VoIP service revenue is expected to more than double from 2010 to 2015
•    The fastest growing segments of the VoIP services market are SIP Trunking and hosted UC telephony
•    Adoption of SIP Trunking services grew 220 percent worldwide in 2010
•    SIP Trunking is in 75 percent of Fortune 1000 companies, as enterprises continue to complete their migrations More...

Often when we talk about SIP Trunking here, we focus on the mechanics of the technology and the benefits it brings. But implementing SIP Trunking does mean some real changes for the front-line people who make voice and data communications work in the enterprise. More...

The promises of SIP Trunking are many: cost savings, simplicity, and improved communications systems.  As projected by ABI Research’s Enterprise Communications Research Group, VoIP-based enterprise communications platforms and services will generate more than $4 billion in revenue by 2015 and this is largely due to the wide adoption of SIP Trunking. More...

We often talk about the importance and the value of the Sprint MPLS network, but we realized that rarely do we talk much about the mechanics of that network. More...

It’s that time of year when many IT leaders make their annual “pilgrimage” (at least virtually) up the corporate hill preparing next year’s capital and expense budgets. With that in mind I thought I would share some thoughts about Return on Investment (ROI) as it relates to Unified Communications. More...

Our branches of the Federal Government have been these past two weeks, as well as the Chinese government half way around the world. First came the U.S. Supreme Court ruling on Sarbanes-Oxley. Then a U.S. Senate committee passes a bill giving great power over the Internet to the U.S. President. And finally, Google adheres to the censorship policy of the Chinese government and agrees to redirect traffic that the Chinese government wants to censor.  With all these developments, what are the implications to enterprise IT? More...

Well, just as the old saying goes, all good things must come to an end. After many years with Sprint, I have decided to take on a new challenge outside of the company, and must leave my post as a regular contributor to the Seamless Enterprise blog. More...

Last week, I started talking about how VoIP and fiber technologies have already triumphed over traditional TDM/POTS and copper technologies. But boy, did I digress and start feeling nostalgic for the old days. Calling copper a "brilliant" final mile solution? I must have been holding the tip and ring a few too many times when ring voltage came down the line. Well, at least I resisted the urge to plug my latest book available on Amazon: "The Joy of Punching Down on a 66 Block," available from IBEW Press. Perhaps I was experiencing a little oxidation of the brain (was my green patina showing?) Anyway, if you think that was a stretch, my goal this time is to show how all this comes back to cloud computing. More...

Network World recently ran a series on the 20 greatest "Coke vs. Pepsi"-like battles in the networking industry. Surprisingly, they did not include anything like "POTS vs VoIP" or "Copper vs Fiber." Perhaps it is because they, like me, don't think the debate is relevant: VoIP and fiber have already won, but POTS and copper are never going away just as vacuum tubes never will (yes, there is still a need for vacuum tubes and always will be). More...

The magic three: the smartphone, the laptop, and the desktop VoIP phone, arguably are the business-class devices most professionals agree they can’t live without.  While the VoIP phone may not exactly be a “mobile” device, VoIP technologies have enabled employees to work outside the bounds of the traditional corporate office space. This includes “mobile VoIP” where a mobile handset can be integrated into a VoIP network. More...