Unified Communications continues to be a hot topic in the technology industry. Read any enterprise-related blog or trade publication and you’re certain to find an article or two about UC. While UC alone offers some fantastic benefits, it becomes a real game changer when you combine it with mobility. More...

It would seem that Unified Communications is following the path blazed by so many excellent technology approaches before it. By that, I mean that even without the help of a GPS, you can pretty much plot where UC is right now on the famed “hype cycle” that Gartner has been referencing for 15 years now. More...

Ran across an interesting term the other day. “Return on Collaboration.” It’s something that Frost & Sullivan has coined, taking the usual ROI in a little different direction when it comes to assessing the value of Unified Communications. More...

We’ve talked on this blog about the difficulty of quantifying the ROI for Unified Communications, since it’s tough to sell the concept of vastly improved productivity to those decision-makers who see the world in dollars and cents. There’s a new and interesting white paper on the topic by Irwin Lazar of Nemertes Research that offers advice on making a bottom-line business case for UC migration. More...

As you might expect, colleges and universities are among the leaders in the adoption and implementation of green technologies. They have always been more inclined to experimentation than their enterprise counterparts. So when it comes to reducing their environmental impact, through commitments such as the climate-neutral campus, Leeds building construction, and renewable energy, they are leading the way through research, development, and implementation. More...

UC or Unified Communications is all the buzz. By now, almost certainly someone in your enterprise has approached the topic of a unified communications strategy – even if you have not yet defined what that means for your organization. Whether you are at the strategic, conceptual, or deployment stage, one thing for sure is your UC experience will likely be better if it is a partnership. More...

Sprint’s Russ McGuire is featured as one of the Masters of Unified Communications on Network World’s special UC community site, where he answers a series of questions about mobility. More...

Guest blogger, Bill Young, shares his insight about the recent Sprint-Tango announcement. Read what Bill has to say about the benefits of mobile unified communications.

It’s hard to overstate the significance of being able to bring Sprint Mobile Integration to most enterprise PBX or Unified Communications systems. This opens the door to the many benefits of Mobile Integration – and to truly mobile Unified Communications – for a vast range of enterprises.More...

In December I had the pleasure of being a guest blogger on Pulver.com. One of the issues I addressed related to technology groundwork necessary to effectively support social media in the enterprise. Because many of our followers were on holiday and may have missed the posting on Pulver.com, I thought it would worthwhile to revisit this subject here on the Seamless Enterprise. More...

Per the SIP forum , SIP (Session Initiation Protocol) has “emerged as the protocol of choice for setting up conferencing, telephony, multimedia and other types of communication sessions on the Internet. SIP may also be used for new types of communications, such as instant messaging and application level mobility across various networks, including wireless, and across user devices.” SIP trunking today is much more than a telephony solution that lowers costs. It is the foundation for unified communications and fixed mobile convergence (FMC). Ultimately, it is about presence, and it is central to the IT communications environment. I call this the 2^nd Generation of SIP Trunking. More...