The best recommendation for any technology is the success of the company using it. We all learn more from seeing how someone else is putting a technology or a solution to work – and seeing real benefits – than we do from all the marketing materials a vendor can throw at us

With that in mind, we recommend you browse on over to this particular case study in the use of Managed Network Services. It's about Excelitas Technologies and how that company's search for a reliable network provider brought it to Sprint.

In a nutshell, Robert Ersoni, Excelitas' IT Director, wasn't just looking for a high-performing network. He wanted visibility into that network and he wanted to offload the routine duties from his staff, freeing them to focus on more strategic objectives. More...

In case you missed them the first time around, a pair of Stratecast-Frost & Sullivan white papers focused on convergence are resurfacing for a second life.

The papers – Technology Convergence and Information Velocity: the Engines for Business Agility and Workforce Productivity and Simplification through Convergence: Reducing Cost and Complexities – were both sponsored by Sprint, which gave us the opportunity to highlight them before they were made available to the general public. More...

In case you missed them the first time around, a pair of Stratecast-Frost & Sullivan white papers focused on convergence are resurfacing for a second life.

The papers – Technology Convergence and Information Velocity: the Engines for Business Agility and Workforce Productivity and Simplification through Convergence: Reducing Cost and Complexities – were both sponsored by Sprint, which gave us the opportunity to highlight them before they were made available to the general public. More...

We were taken by surprise by the news that Yahoo is apparently turning thumbs down on telecommuting and remote work, and will begin to require everyone to come to the office. If this turns out to be true, there are a lot of Yahoo people who are going to have to make some adjustments.

You can read this Fierce article about the move, along with some read-between-the-lines interpretation about the possible motivations behind it. But even taken at face value – that the reasons for this change in approach is to foster more face-to-face collaboration and creativity – it all seems so retro. More...

How many times have we made the point that Unified Communications has to be mobile in order to be truly unified? That's a rhetorical question – we don't expect you to know the answer – but let's just say that we've said it a lot.

So you can imagine how heartened we were by a recent survey, reported in a Network World article, that shows a distinct increase in demand by users for mobile UC. This survey of businesspeople in the U.S. and two other countries showed that workers are often frustrated when it comes to their existing communications options. More...

If you ask IT and enterprise security teams what is top-of-mind for them, chances are you’ll hear something related to mobility. 

The good news is that a new year brought forth an increase in budgets for most organizations. Yet the big change is that decision making for mobile is moving outside IT and into the business units. Even so, mobility challenges seem to land in the lap of IT, whether they are related to security, integration issues, compliance, or device management.  Consider these statistics and trends: More...

When it comes to picking a hotel for your business trip, if all your choices are similar in pricing and quality, but one has attentive concierge service, wouldn't it make sense to choose that one?

Maybe you'll need help picking the best nearby restaurant, or want to score tickets to a basketball game in town at the last minute. That's when you really appreciate the value of a concierge. More...

Call it the eight-step plan. Eight steps that move you from “that cloud sure sounds like a good idea” to true cloud readiness.

A new Stratecast/Frost & Sullivan paper available here (registration required) spells out the eight steps. The paper bills itself as a “practical guide” to a successful cloud strategy, and we have to say that the steps they describe definitely seem practical and sensible. More...

As a loyal Seamless Enterprise reader, what could you find more appealing than to be alerted to the latest post here via Twitter?

Yours truly is now taking care of our site’s Tweets, and we encourage you to follow me. I’m at @SeamlessEd, under the pseudonym of Ed (short for editor!) Seamless. More...

What can this year's Consumer Electronics Show tell us about the cloud, and most importantly, what does that mean to enterprises?

Full disclosure: I did not attend CES, and I’m fine with that. But I did keep my eyes open for coverage of news and developments that either weren’t entirely “consumer” or which offered insight into what such developments mean to the enterprise in the coming months.

By the way, Heidi Gigler’s latest post – she did attend CES – provides an overall look at the show and what it portends for enterprises since, as she points out, a lot of what IT departments deal with now is driven by outside, consumer-oriented advancements. More...