2011 could be the year of simplification for Unified Communications, enabled by the cloud, interoperability, and integration of business applications and devices. Also, look for consumers to be driving many of the Unified Communications (UC) trends impacting enterprises this year. More...

I’m not sure I’ve ever seen an instance where interoperability is a bad thing. Maybe if you wanted to create a network that existed only within your company, and that no one else could touch from outside (or you couldn’t touch them from inside), maybe that would be a good argument. There’s not a lot of demand for that sort of thing, though. More...