If you’re going to “do” Unified Communications at all, you want it to succeed, and to succeed across the entire enterprise – at least eventually. We’ve talked one time or another about some of the challenges, and just ran across a white paper that nicely summarizes them and makes suggestions about how to overcome them.
The white paper (registration required), titled “Driving UC Adoption in Your Business,” is from the good people at Ziff-Davis. A lot of what they say in this paper comes down to common sense, but their approach is a helpful one. More...