As a loyal Seamless Enterprise reader, what could you find more appealing than to be alerted to the latest post here via Twitter?

Yours truly is now taking care of our site’s Tweets, and we encourage you to follow me. I’m at @SeamlessEd, under the pseudonym of Ed (short for editor!) Seamless. More...

Too Much Information (TMI). We are inundated. How do companies and their employees make sense of this infinite information? Here is a look at the challenges and how businesses can respond:

Accuracy – How do we know what we are reading is the truth? Wikipedia, for example, is edited by the population at-large. (Who are these authors?) Amazon.com and Yelp.com aggregate comments about user experiences. (Are the posted comments unbiased or written by the author’s brother, a disgruntled employee, or a representative from a company’s PR department?) In the business world, employees are challenged to find the most accurate and relevant information too. (Is this the most recent inventory report? Who is the source of this customer research – a social network chat room or an analyst firm?) More...

Salesforce.com is one of the leaders in cloud computing.  At the recent “DreamForce” users annual conference, CEO Marc Benioff was quoted by the San Francisco Chronicle as saying “Companies need to build social networks into their businesses or risk falling by the wayside.” His main point was that monitoring social media is the best way to hear your customers. I agree, but would take it a step further and say that social media is the best way to hear and be heard. Period. More...

As I turned on the light this morning in my downtown Peoria office, I was reminded of one reason I originally opted for an office --to have more social interaction and routine in my day. Previously, I had been a Sprint telecommuter, using the latest in Unified Communications technology to telecommute from my home. I spent my days interacting with my boss in London and with other colleagues, and have written before about how productive that kind of work arrangement can be, This Isn’t Your Father’s Telecommuting, UC, Web 2.0 and the Future of Collaboration, and Social Media Goes to Work. More...

Joe Panettieri at MSPMentor.net had an interesting blog about Three Basic Social Media Goals for Managed Services Providers. In his post, Joe shares some of his discussion with Dell's Cloud Computing Evangelist, Barton George. More...

Ran across an interesting Gartner survey of CIOs the other day, regarding their technology priorities for the coming year. Coming in at the top three spots were virtualization, cloud computing, and Web 2.0. More...

It’s that time of year to look into the crystal ball and make predictions for 2010. One of my favorite forecasts is that by Gartner. What I find most interesting is that it’s the users of technology, who are driving these technology trends in a big way. Did you know… More...

Jeff Pulver made what I thought was an interesting observation in a recent conference call. We were talking about my guest blog over at Pulver.com, and he happened to comment about how in his pre-social media guru days, he was an IT guy at a brokerage house. More...

For most businesses today, social media is an enigma. It’s something they would like to figure out, but they’re not sure they can. For them, it’s in the category of puzzlements such as “how the Bowl Championship Series really works” or “who thought it was a good idea for toys to come wrapped in plastic packaging that is impossible to open without at least minor injuries.” More...

On November 9th, the world celebrated the 20th anniversary of the fall of the Berlin Wall.

Let’s look astoundingly at how our world has changed since 1989. We are communicating in ways never before imagined. To experience this in our lifetime is remarkable. To think about bandwidth and network requirements to meet our insatiable demand for voice, data, video, and the web, is mind-boggling. Remarkably, as far as these technologies advance us, some parts of the world still face hurdles to be a part of this communication phenomenon. More...