Well, it looks like we're getting close to another one of those "tipping points," when usage of the new-and-better technology surpasses the legacy technology. From then on, it's just a matter of time before the new crowds out the old.

That tipping point for SIP Trunking looks to be somewhere in 2015. At least that's what the respected analyst firm Infonetics Research predicts, based on a recent survey and report. The firm made public some of the highlights from the report, which focuses on enterprise plans for both SIP Trunking and session border controllers. More...

If you're among the thousands heading to Enterprise Connect in Orlando next week, there will be lots of opportunities to hear Sprint people offer their perspective, on everything from SIP Trunking to mobile Unified Communications.

During the course of the annual conference, five panels – four of them on Monday the 18th – will include Sprint representatives. As you're putting together your must-see Enterprise Connect schedule, here are the sessions that we recommend:

SIP Trunking: Who's Offering What? This 9 a.m. Monday roundtable discussion has a stageful of panelists, including Sprint's own Dimitrios Kioukis, Manager of Converged Solutions Engineering. The focus of this session is how an enterprise can procure the right SIP Trunking services and equipment to make a SIP technology initiative a success.More...

If you’re going to “do” Unified Communications at all, you want it to succeed, and to succeed across the entire enterprise – at least eventually. We’ve talked one time or another about some of the challenges, and just ran across a white paper that nicely summarizes them and makes suggestions about how to overcome them.

The white paper (registration required), titled “Driving UC Adoption in Your Business,” is from the good people at Ziff-Davis. A lot of what they say in this paper comes down to common sense, but their approach is a helpful one. More...

When you've been talking about SIP Trunking as long as we have around here, it's hard to think of the technology and the adoption of it as being in the "early stages." But that is the assessment contained in a new report on the state of the SIP union.

The Webtorials report, authored primarily by Steven Taylor, is based on a survey of 300 enterprise IT professionals, who were queried about their perspective and deployment status of SIP Trunking and SBCs, session border controllers. More...

Like the Chicago Bulls in the 1990s, Sprint is racking up the titles year after year in the Nemertes Research Pilothouse Award for MPLS Services competition. We may not be able to claim our own Michael Jordan, but we can attribute our success to our skill at three-pointers (in this case, the three points being customer service, technology, and value).

For 2012, Nemertes named us the Top Provider among Market Challengers, thanks to superior scores in the customer service and value categories. This is the fourth year for this award, which is based solely on the judgment of some 1,500 IT decision makers surveyed by Nemertes, and Sprint has now taken the top honor for MPLS services for three of those years. More...

Enterprises more than doubled their SIP trunking investments in 2011 compared with 2010, but the room for further growth is almost unlimited.

According to the industry analyst firm Infonetics Research, SIP spending was up 128 percent last year, making it one of the fastest-growing telecom services in North America. But even with that kind of growth, SIP Trunking accounted for only one of 10 trunks deployed here. More...

When it comes to leveraging the magic combination of Unified Communications and mobility – and you can't deny that UC isn't really unified until it is mobile, especially in today's environment – an enterprise does have to take a few things into consideration

The factors to consider are spelled out well in a recent Tech Notes article by Gary Audin. For instance, a typical IT organization is going to have to support four distinct mobile profiles. They are the road warrior, the person who's always on the road visiting customers, for example; the teleworker, the person who works most or all of the time at home; the campus roamer, who's always at a meeting somewhere or on his or her way to one; and the nomad, who works outside the office but typically at a specific location, such as a client site. More...

As wise old Ben Franklin said, “A penny saved is a penny earned.” Of course, a penny had a bit more buying power back in Ben’s day, but let’s not be too literal here. If you can leverage technology to save your company money, then the mere act of NOT spending it in the first place is the equivalent of generating additional revenue.

The technology in this case is SIP Trunking, and while it is a foundational building block for Unified Communications, the truth is, many companies really only look at SIP Trunking initially for the sake of potential savings. More...

It’s easy for tech people to lapse into a false assumption, and that is that people we talk to have a similar understanding of the technologies we’re talking about at any given time.

When you work around other IT and/or communications technology people all the time, it becomes natural to think that “everybody” knows the acronyms, the underlying technology, and essentially how all this stuff works. More...

Delivered right before Christmas, the gift that will keep on giving for businesses  in this new year is SIP Toll Free Service, designed to control costs, boost capacity, and enhance control over inbound toll-free calls.

Sprint announced this latest tool in the SIP Trunking toolbox on December 20. It lets organizations leverage their SIP trunks and existing communication system to make their own routing decisions, as well as to share capacity across the enterprise and aggressively control costs. More...