There’s a big psychological effect when a federal agency with the reputation and clout – and intriguing network architecture – of the National Institutes of Health strikes a blow for Unified Communications.

The NIH recently issued a major request for information (RFI) regarding UC tools and products, and it made some headlines in the trade newsletters and sites. Justifiably so, because the NIH – although it isn’t one of the largest federal entities – it is a respected organization, and a very diverse one architecturally. More...