When it comes to leveraging the magic combination of Unified Communications and mobility – and you can't deny that UC isn't really unified until it is mobile, especially in today's environment – an enterprise does have to take a few things into consideration

The factors to consider are spelled out well in a recent Tech Notes article by Gary Audin. For instance, a typical IT organization is going to have to support four distinct mobile profiles. They are the road warrior, the person who's always on the road visiting customers, for example; the teleworker, the person who works most or all of the time at home; the campus roamer, who's always at a meeting somewhere or on his or her way to one; and the nomad, who works outside the office but typically at a specific location, such as a client site. More...