For Paul Seibert, the cost savings that Sprint Complete Collaboration yields are welcome, but what matters to him most are the flexibility, scalability, and management capabilities that this hosted Unified Communications solution brings.

Seibert is Director of Network Operations for Intrepid USA Healthcare Services and Snelling Staffing, both based in Dallas. The companies are owned by Patriarch Partners and share a data center along with the network infrastructure support team headed by Seibert. Collectively, the two companies have more than 200 offices across the contiguous United States, Hawaii and Puerto Rico. More...

Although it's almost always cost savings that ends up in the leading role, sometimes it's a supporting player that steals the show.

That was the case for Paul Seibert, who heads network operations for Snelling (the staffing people) and Intrepid USA Healthcare. Even though executives almost always look first at what implementing Unified Communications might save the company, that's not a concern for Seibert. More...

Before you can make an informed decision about return on investment (ROI) for a Unified Communications implementation, it is essential to know the scope of that investment. Obviously, it is more than just the up-front cost of the equipment you buy for a premises-based solution, or the ongoing cost of a hosted solution. More...

Does it surprise you as much as it does us that nearly one-fifth of enterprises are not even considering Unified Communications and collaboration technology now, or planning to in the next three years?

That data point leaped out at us in a piece that Melanie Turek of Frost & Sullivan wrote over at NoJitter, based on a survey that her organization did of 200 top executives. Nineteen percent of the respondents said they aren’t considering UC at all and have no plans to deploy it in the next three years. More...

We told you back in January it was coming, and we are pleased to report that Sprint Complete Collaboration is here and immediately available. Our hosted and fully managed Unified Communications solution is now ready to deliver the seamless collaboration that can enhance the agility and boost the productivity of large and mid-sized enterprises. More...

As enterprises consider outsourcing some segments of their networks and applications, they look to hosted services. Or do they look to managed services? It isn’t always immediately clear what is “hosted” and what is “managed.” Especially since there is some overlap between the two in the ways enterprises purchase and use these services. More...

The term “mission critical” was designed with companies like Energia Logistics Ltd. and the Sea Launch program in mind. The international company provides launch services to commercial satellite operators around the world, among them DirecTV, Dish Network, XM Satellite Radio, and Intelsat. It depends on Sprint Managed Solutions to handle the all-important network communications and security surrounding each launch and the months and years of preparations that go into it. More...

The distinction between hosted and managed services is a persistent question, and one that the recent Sprint-Nemertes Research webinar, “The Bona Fide Value in Managed Services” answered quite well.

If you didn’t get a chance to attend the webinar, you can still catch the archived version here. This webinar offered insight from several different angles on the managed services question, with the objective, industry-wide viewpoint of Johna Johnson of Nemertes Research, the user viewpoint of Joseph Carpico of Energia Logistics, and the Sprint view from our own Mike Cole. More...

More and more IT organizations are embracing the managed services alternative, and if you are wondering why, there’s an excellent chance to find out on Thursday, December 1. That’s when a webinar will look at the business case for managed services and hear from a company that’s enthused about using them. More...

The modern PC turned 30 years old this year. That is a long life for any technology (with the exception of Ethernet). The personal computer has come a long way and permanently transformed business processes .  Yet, says one of the creators of the original PC, “the PC is going the way of the vacuum tube, typewriter, vinyl records, CRT, and incandescent light bulbs." That seems hard to believe today, but it may not be so far-fetched in the future. More...