Used to be, in telecom, there was a distinct “consumer” side and a “business” side. That hasn’t gone away entirely, but the apparently unstoppable BYOD movement has pretty well blurred those distinctions.
What brought this to mind was the American Customer Satisfaction survey of wireless service providers, in which Sprint came out solidly on top. In the old way of thinking, this would be pigeonholed as “consumer” news, and we wouldn’t be inclined to mention it over here in Seamless Enterprise. More...