Watch Dan Jacobson’s interview with Eric Krapf, VoiceCon program co-chair, at VoiceCon Orlando today.

Anyone who doubts Sprint's 4G prospects should take note of the recent results from its Business Markets Group (BMG), which fueled Sprint's impressive quarterly financial results last week. More...

The short answer is an emphatic YES.

RIM is getting back to its roots after straying off the path with the Blackberry Storm for Verizon. It’s not that the Storm performed poorly for RIM – clearly, they sold a lot of units. But the buzz and user experience fell short of the Pearl & Curve. More...

With the release of Palm Pre last week I was all set to write my obligatory Pre review full of deserved flowery expressions and general fanboy gushing, but realized so many have already gone before me that it may be worth taking a quick scan of Internet reviews to find the best quotes about Palm Pre.  My focus was on the usual blogosphere technophile suspects to see what they had to say about Pre.  Let's start with Messrs. Mossberg and Pogue. More...

I was recently asked by a Sprint customer, who was under pressure by his boss, who was questioning him about staying with Sprint.  The contract was up for renewal in a few months, and while they were apparently pleased with our MPLS services, his boss was asking some fair questions—particularly, given all of the noise out there regarding Sprint. More...

I just read a great commentary by Cisco’s Mike Bergelson’s about how UC and Web 2.0 are merging.  I have always admired the high degree of awareness that Cisco employees have about collaboration technologies -- and that all starts at the top. Cisco Systems’ CEO John Chambers talks about collaboration more than any other Fortune 500 CEO that I know of. He often cites Cisco’s "grueling" 45 day acquisition cycle of Scientific Atlanta versus their more-recent 8 day acquisition cycle of WebEx as a prime example of the kind of hyper-productivity that Bergelson refers to in his article. More...

Q&A with Sprint’s Dan Jacobson

At the recent Interop conference in Las Vegas, Sprint demonstrated its Mobile Integration products, garnering a lot of attention. We caught up with Dan Jacobson, senior portfolio manager of Sprint’s Converged Voice Services, right after the show and reviewed some of the key issues with him, starting with a definition. More...