Interesting article over at NoJitter, where analyst Michael Finneran reports that the rate of UC adoption appears to have slowed, even as companies are reporting that its ROI exceeds their expectations.
You can read the article in its entirety here, but Finneran has an interesting perspective because he has been in charge of an annual UC survey for a few years, putting him in a good position to note trends.
For instance, three years ago, 30 percent of users reported some deployment of UC. A year and a half later it was 36 percent, but in the latest survey, it was 38 percent. Not exactly Walmart at 12:01 a.m. on Black Friday.More...