The Seamless Enterprise

Comprehensive news and discussion of enterprise communications and converged network solutions.

Getting the Point about SLAs ... in the Right Place

on March 28, 2014 by Editor

Ran across an amusing story the other day in a newsletter written by a guy I know who consults with companies and helps them develop effective contracts and other agreements, between vendors, partners, etc.

He was working with a software company client, and a new contract came in for him to review in which the customer had made a change in the service level agreement figure, based on some negotiations that had gone on in connection with the contract. More...

No Repetition Necessary: Send It Once over the WAN

on March 25, 2014 by Editor

It has been a while since we talked here about WAN optimization, so we're more than overdue. Thus the timing was good for a mini-white paper we ran across courtesy of Network World the other day on WAN deduplication.

In case you're not up on deduplication, it started out as a way to reduce storage space by identifying redundant data segments and then only storing a single instance of that information. But, as this white paper emphasizes, you can also port that idea over to your network and accomplish a similar benefit. More...

Putting Their Money Where Their Network Is?

on March 14, 2014 by Editor

It looks like 2013 was a very good year for Unified Communications, with a report from analyst firm Infonetics Research that spending was up 31 percent on UC applications last year.

That's some pretty impressive growth they're reporting, although the Infonetics forecast doesn't see growth continuing at anywhere near that pace. Their projection for the period 2014 to 2018 is a compound annual growth rate of about 7 percent. More...

Sprint Spark: New Router, New Markets

on March 05, 2014 by Editor

Sprint Spark keeps moving forward, with the introduction of a new router and two additional markets for our super-high-speed enhanced LTE capability. It's getting easier and easier to take advantage of the wireless speeds up to 60 Mbps that this new service offers.

Let's start with the router. Sprint and NETGEAR have made available the LTE Gateway 6100D fixed wireless router, which targets pretty much any business or consumer need. It combines LTE wireless broadband with 802.11ac Wi-Fi and Gigabit Ethernet in a single compact solution. More...

It's Now Easier to Manage Wirelessly

on February 12, 2014 by Editor

Did you hear that just now? It was the sound of another cord being cut.

No longer does an enterprise have to maintain a specific wired connection to allow for remote access and troubleshooting of Sprint Managed Network Solutions managed routers. Opengear, an infrastructure management solutions company, has introduced a wireless modem that enables this remote management at a lower cost – and with easier setup – than a wired connection. More...

Collaboration: Now More Complete

on February 04, 2014 by Editor

Maybe we should call it Sprint More Complete Collaboration. If you didn't see the news, Sprint has announced the expansion of our fully managed, cloud-based Unified Communications solution, to include Microsoft Lync.

Sprint Complete Collaboration (the More was just my idea) now offers enterprises and mid-sized businesses even more opportunity to improve collaboration among their employees, regardless of location or type of device they're using. That improved collaboration means streamlined decision-making and increased productivity. More...

Spark Now Available in 11 Markets

on January 27, 2014 by Editor

The number of markets now with access to Sprint Spark, with its speeds of up to 50 to 60 megabits per second, has climbed to 11, nearly doubling in just the past few weeks.

We announced five additional cities – heavy on Texas – during the Consumer Electronics Show last week. Now users in Austin, Fort Worth, Houston, San Antonio, and Fort Lauderdale, Florida, can take advantage of what really is blazing-fast speed. Or as one Sprint executive described it, it's like trading in your sedan for the fastest sports car on the lot. More...

Data Security in the Forefront Once Again

on January 13, 2014 by Editor

The pre-Christmas compromise of millions of credit and debit cards when hackers targeted one of the nation's biggest retailers shined the information spotlight once again on the issue of security.

Not only did the information theft add even more stress to "the most wonderful time of the year" as one familiar seasonal song calls it, but it caused many of us to give serious thought once again to just how safe our data is today. I have to confess that as "retro" as we may seem, my wife and I paid cash for just about everything we bought from a brick and mortar store this year. Quaint, perhaps, but at least no one's figured out how to hack into a $50 bill for our personal information. More...

Looking Back at Some UC Predictions

on January 06, 2014 by Editor

This is the time of year when people typically make predictions for the coming year. But that's not what we're going to do today.

Instead, we've reached into the Seamless Enterprise vault and found a series of predictions about the year 2014 that one of our bloggers wrote way back in 2009. Five-year predictions are always more challenging, compared to one-year predictions, because there are so many more variables and, yes, unknown unknowns.

So we can cut our 2009 blogger some slack, right? With that in mind, let's see what did or didn't happen. More...