Some head-to-head contests are close matches, and some are blowouts. Sprint’s win in the MPLS services category of the Nemertes 2009 Pilothouse Awards was a blowout. And we haven’t stopped smiling since the results were announced. More...

Most of us are very familiar with the large global brands – companies we see everyday on main street, television and those annoying pop-up’s on the net. These companies have massive global operations and significant telecommunications and IT requirements. Many global telecommunications carriers, including Sprint, target these companies as prized customers to serve them with their global telecommunications needs. More...

Our trophy case in the Sprint main lobby continues to fill up, with the latest award coming from ATLANTIC-ACM, recognizing our customer service.More...

Yesterday, Sprint announced that it will be partnering with Ericsson for the management of our wireless and wireline networks.  This is a great partnership that strengthens our commitment to our wireline, iDEN and CDMA services.  It’s a win–win situation for Sprint and our customers, further enhancing our ability to deliver the high levels of service our customers have come to expect. More...

In his recent blog entry Five things Cassatt taught us about cloud computing, James Urquhart emphasizes a core point that I think a lot of folks still do not understand: “cloud computing is an operations model, not a technology.” Understanding Urquhart’s message would help a lot more people get above the hype to understand how cloud computing might become a greater part of their business. More...

“All the world’s a stage, and all the men and women merely players,” William Shakespeare told us, and that’s a useful way to view the migration to enterprise fixed-mobile convergence; think of it as a three-act play, and if done right, it’s a performance with a happy ending for all your company’s players. More...

When it comes to unified communications, in this brutal economy it’s all but impossible to make a case for benefits that aren’t easy to measure and immediately transferable to the bottom line. More...

The Is-VoIP-Dead debate goes on, and it’s performing a valuable public service by making us all re-examine what VoIP was, what it is now, and how it fits into the AoIP (Applications over IP) concept that Steve Parrott talked about on January 19. More...

Steve Parrott made lots of good points in his blog entry about the VoIP-is-Dead Debate, but I’d like to focus on one comment in Om Malik’s original GigaOM posting quoting Alec Saunders on VoIP. Saunders characterized VoIP this way: “Voice over IP is just a transport and signaling technology. It’s plumbing.” More...

I recently read an entry from Nurul Haque, Editor at Mobile2Mobility about how mobile advertising is really starting to come of age and becoming more contextually relevant. Sprint is certainly seeing this trend. This blog is one of the many ways that we are adjusting the manner in which we communicate with the market. Customers today want more social interaction with advertising content - they want to discuss it and challenge it. Most importantly in this multitasking millennium, customers want information to be contextually relevant. More...