This is the last segment in a six part series highlighting Sprint’s deployment of unified communications. To read the previous segments click on the appropriate links: How We Got Started, Planning the Move, Successful First Phase, Where We Are Today, and Lessons Learned. More...

Months of planning and deploying Unified Communications within a company the size of Sprint continually pushes us to examine what we have learned. We have learned many important lessons and by sharing them, hope to make things easier for others embarking on UC initiatives. More...

Rolling out UC to a company with 50,000 employees and contractors isn’t something you do overnight. Currently, we are almost 50% complete and it has been a very successful first year. More...

The initial phase of Sprint’s migration to UC leveraged what we learned from the early adopters, which we talked about in my last post. These people provided excellent feedback as to the quality of the communications tools and their ease of adoption. We learned a lot from our pilot group, everything from which headsets worked the best, to  optimal laptop settings and the best setup for home-based workers. This information helped us clean up our deployment processes and fill platform gaps. More...

Previously, we talked about why Sprint chose three years ago to make the move to Unified Communications, something that this company has fully embraced, and continues to aggressively roll out across the enterprise. This time, we want to talk about the planning involved in moving UC from a concept to a reality. More...

As any regular Seamless Enterprise reader knows, Sprint doesn’t just talk about Unified Communications, we use it. Various bloggers here have talked about the benefits Sprint has seen in cost savings, power savings, streamlined networking, reduced real estate needs, and employee mobility. More...

In a recent webinar, Nancee Ruzicka with Stratecast and I talked about the Seven Benefits of deploying UC. Unfortunately, time prohibited us from being able to answer all of the great questions we received during the session.More...

A few weeks ago I offered responses to questions that were raised during a recent webinar – Seven Ways to Deliver Value of UC – in which me and Nancee Ruzicka with Stratecast hosted. I wasn’t able to address all of the questions in my last post, so here’s my response to another group of questions. More...

We’ve written before on Seamless Enterprise about Sprint’s own success as a user of UC. It’s a good story in addition to validating our belief in the technology. Industry analyst Nancee Ruzicka with Stratecast confers with our findings that UC offers a number of tangible benefits for the enterprise.More...