Recently released findings from Infonetics Research shows 2010 was a breakout year for SIP Trunking. Infonetics and NoJitter released some telling statistics:

•    SIP Trunking revenue grew 143 percent in 2010
•    The VoIP services market reached almost $50 billion in 2010  (compared with $34.8 billion in 2008, a 43 percent increase over two years)
•    Managed IP PBX business VoIP service revenue is expected to more than double from 2010 to 2015
•    The fastest growing segments of the VoIP services market are SIP Trunking and hosted UC telephony
•    Adoption of SIP Trunking services grew 220 percent worldwide in 2010
•    SIP Trunking is in 75 percent of Fortune 1000 companies, as enterprises continue to complete their migrations More...

The enterprise office is evolving, and enterprise IT has a big role. In my previous post, we looked at how the physical workspace is changing to an open environment, promoting greater collaboration and productivity. Enterprise IT will be a big part of that transformation. Yet, workspace transformation alone will not singularly transform business. What will? Technology innovation and implementation.More...

Two transformations are happening in the enterprise office today that are changing employee behavior. One is a physical workspace transformation, and the other is technology innovation. In a two-part blog, we’ll explore both and their implications to enterprise IT. 

The Future Office – What will the physical workspace look like?
Most importantly, the future enterprise workspace will devote less space to individual work stations and create more community space for informal collaboration and real group work, says USNews. More...

Enterprise IT knows it’s coming: the tsunami of wireless data, video, and voice traffic. Cisco forecasts video to dominate IP traffic in the next few years. Today, companies are virtualizing data storage and moving as much of their business to IP as they can to help curtail the data deluge. On top of that, more employees work in a virtual or mobile environment, increasing the need for wireless communication. Enter 4G. More...

Enterprise workers do things differently today, and the demands for technology are great. What’s driving this revolution: Real-time communication and collaboration, instant access to information, a mobile workforce, and a craze for the latest devices and applications. All this makes doing business easier, but puts increasing demands on the enterprise network. More...

In a hot-off the press webinar (“What do CEOs Need Next from Technology and the CIO?”), Gartner asked some provoking questions to assess just how aligned the mindsets of CEOs are with those of their CIOs. These interesting findings shed light on the opportunities for enterprises in the near future. The survey was directed to business leaders, including CEOs, CFOs, COOs, and Chairs. It intentionally excluded CIOs and CTOs. More...

What can CIOs learn from the success of Netflix, Facebook, and Cisco? How did these companies grow from one small idea to the businesses they are today? How do they remain best in class? What is the secret to their success? 

There is no doubt the role IT plays in business today. Here are a few of those secrets of success that one can glean from a few executive interviews I found at GigaOM, NetworkWorld and BusinessWeek. More...

In today’s always-on culture, customers and employees expect things to happen quickly. A Google search takes less than two-tenths of a second! Need to reach home when on an African safari or traveling in a remote Alaskan Eskimo village? No problem, Wi-Fi and GPS are worldwide. You can connect with anyone just about anywhere, instantaneously. Consumers set the expectation – and the bar is high.  More...

Coming across this term, I thought, "what an expressive title for the modern CIO." So often we hear the argument that IT is a cost center. But unlike anytime before, IT is rising to one of the most strategic pillars of the enterprise.

Here’s why: IT is singularly positioned to deliver technology services that evolve and transform the business quickly. This, says informationweek.com, ultimately allows companies to keep pace with changing customer dynamics, such as the social media explosion, and to adapt quickly to  competition. Think about it – this is a time when an online company such as Groupon can be conceived, built, and valued at over $1 billion in less than a few years. More...

E-commerce. Social Media. Social Commerce. Far from mere buzzwords, these terms are backed by millions of dollars of investment, by all sizes of businesses. Just look at the cultural transformation brought upon by the likes of Amazon, Facebook, and Groupon. The marketplace is seeing a convergence of e-commerce and social media into the fastest growing phenomena, social commerce. For enterprises that market B-to-C (Business to Consumer,) experts view social commerce as the next big thing. It is a customer-driven online marketplace where relationships matter more than ever in generating revenue.  More...