The Seamless Enterprise

Comprehensive news and discussion of enterprise communications and converged network solutions.

The Truman Show Effect

on June 21, 2012 by Heidi Gigler

Did you see the movie The Truman Show? Released in 1998, this movie depicted the televising of the entire life of the lead character every moment of every day. In a sense, it foretold the future we are experiencing today.

Consider Facebook and how parents post picture after picture of their families. Like Truman – who was unaware he was constantly being filmed – the younger children don't realize their images are being shared with the world. Teenagers, on the other hand, happily post photos, including ones that not so many years ago would have been considered shocking. More...


Was Steve Jobs the Early Pioneer of Unified Communications?

on June 08, 2012 by Heidi Gigler

I am reading the book Steve Jobs by Walter Isaacson, and I can’t wait for the free moments in my days to pick up where I left off. Jobs was remarkable in so many ways. I find myself reading and thinking aloud, “He did that?!” More...


New 2012 UC Survey released by IDG Enterprise

on May 31, 2012 by Heidi Gigler

How does your enterprise compare? Here are a few highlights of what more than 1,000 companies had to say about their plans for, and experience with, Unified Communications solutions. The report may be accessed at ITworld. More...


The Gray Line – Privacy versus Openness

on May 22, 2012 by Heidi Gigler

Whether it is for business or pleasure, we all expect to be able to connect and communicate instantly anywhere, anytime. Unified Communications and collaboration technology is enabling the world to connect seamlessly. It is becoming easy and familiar. Yet we are at a crossroads.  How does an individual or corporation balance privacy and openness? Can it even be done? More...


The Accidental Security Breach

on May 17, 2012 by Heidi Gigler

Cyber war, cyber-terror. It sounds frightening out there. Yet the scariest security breach may be the one you don’t know about. The accidental security breach is the one that is not malicious, at least from the users’ stand point. The unsuspecting user happens onto an event and inadvertently creates a risky situation. More...


IT is Not What it Seems ...

on May 08, 2012 by Heidi Gigler

... Not in the future, that is. IT is about to go through a great transformation. It has to, given the velocity at which technology is evolving.  

IT expenditures will be happening more outside the traditional boundaries of corporate IT, says Gartner. Today, some enterprises already spend more than 50 percent of IT expenses outside of corporate IT. Business units often partner with third parties when they need a solution faster than corporate IT can deliver. Interestingly, it’s not about IT’s capability, rather it’s more about the innovations in the marketplace that are being created, affordable and easy to use. More...


The Art of Business Intelligence

on April 26, 2012 by Heidi Gigler

In a recent webinar, Ten Changes to Maximize the Impact of Your Business Intelligence Strategy, Gartner presented some fresh ideas on how to approach the analysis of so much data, making it useful for the enterprise. There is no doubt an effective business intelligence (BI) strategy includes IT, but what else? Gartner says the secret can be found by asking three questions: More...


Taking the Initiative with Mobile App Security

on April 12, 2012 by Heidi Gigler

Anticipating the number of mobile devices to exceed the number of PC sales for the first time ever, you can bet the security risk associated with mobile devices will increase too. Here are a few aspects of security to keep top of mind: More...


Lessons from the Rise & Fall of the Tech Giants

on April 02, 2012 by Heidi Gigler

In our rapidly changing environment, the tech giants continually battle for market domination. They all seem to want what the other has, or want to take over what the other does best. They are fiercely competitive. CIO.com looks at the rise and fall -- and rise again -- of some of these giants. What I find interesting is that, the traits that can be seen as an Achilles heel or a secret weapon are also applicable for IT organizations today.More...


Healthcare Security Can Help Your Business Too

on March 27, 2012 by Heidi Gigler

Did you know that within the last two years, the personal health information of nearly 18 million Americans was breached electronically? That affected six percent of Americans. Even more surprising is the value of the data being sold. Medical records sell for $50 a record in the underground market which is even more lucrative than financial information, says the chairman and CEO of the Santa Fe Group. More...