The enterprise embrace of social media has been well documented. Organizations are creating corporate Facebook pages, showcasing product demos on YouTube, and acquiring Twitter fans by the minute.  Many corporations are wisely leveraging social media beyond a branding tool, and finding success using it as a major communication and marketing channel. More...

Cioinsights.com recently revealed its findings in its Emerging Technologies study from interviewing more than 180 IT executives on currently deployed and emerging technologies.  Some results will raise eyebrows and others will validate technologies that at times are considered overly hyped. Most interesting is how much can change in one year. Read on for insights into the direction these IT executives are taking their organizations. More...

No doubt e-commerce has proven to be a critical channel within the retail industry.  Just look at the overnight sensation of Groupon and Amazon which turned buying behavior upside down.  So it is interesting that the retail industry overall, is lagging behind most other industries when it comes to cloud computing. More...

This year, you can be sure that enterprises will continue to focus on ROI. The new ROI, especially for Unified Communications, will manifest itself in several ways, and Frost & Sullivan articulates four. More...

What will be the attributes of the corporate network? How is it evolving? A current bright spot is that IT budgets are gradually improving; yet enterprises will continue to face pressures to cut costs, equip a mobile and distributed workforce, and compete globally. For enterprises, the network is becoming a hybrid of multiple protocols with elements that are outsourced and, yes, even cheaper. More...

At breakneck speeds, the enterprise world is changing. Consider the technology advances in just one year: new mobile devices and business applications, the social networking phenomena, the explosion of cloud computing, and the evolution of Unified Communications. Let's take a look at a few key business trends and the impact on enterprise IT: More...

As IT organizations across the country get to work in this new year, they may be seeing things change before their very eyes. There is a paradigm shift on the horizon, particularly relating to enterprise tablets, data and storage, the cloud, and non-traditional enterprise partners. More...

2011 could be the year of simplification for Unified Communications, enabled by the cloud, interoperability, and integration of business applications and devices. Also, look for consumers to be driving many of the Unified Communications (UC) trends impacting enterprises this year. More...

Ultimately, the customer experience is important because it is critical to a company’s competitive advantage, says CIO.com.  Everything IT does in some way impacts the customer experience.   Whether it is the global videoconference meeting with a potential client, or the new release of mobile-to-mobile inventory devices for the sales force, enterprise IT plays a role.  Today, enterprise IT is more strategic than ever, and is a critical partner in enabling excellent customer experiences.  CIO.com recently hosted a webcast on creatingcompelling customer experiences, and here are the highlights. More...

Looking over the past year, we have seen a technology revolution with no end in sight.  Who would have imagined Internet companies growing from ideas into multi-million-dollar global enterprises in less than a few years? What’s more, these fast-as-lightning, growing enterprises arose in the consumer market, a fact that should not be lost on  enterprises. Keeping up with the technology wave has never been so important. Here's why: More...