There is interest across most industries in hosted Unified Communications, but it is interesting that we at Cisco, as we work with Sprint in implementing these solutions, are seeing spikes of interest in certain vertical markets and sectors.
There is a high degree of interest in financial services and insurance, all professional services, manufacturing and packaged goods, and in every area of the public sector. Why these markets more than others? We think the answer is in a few key business and competitive pressures that seem to be more intense in these areas. Interest and activity will remain high here, while other verticals are quickly following this market transition. More...