The Seamless Enterprise

Comprehensive news and discussion of enterprise communications and converged network solutions.

Telecom Expertise Key to Successful SmartGrids

on September 01, 2009 by Denise Russell Fleming

Hanging out with an intelligent network for the last several years has definitely raised the IQ of the electrical grid. And it’s a good thing, because with the Obama Administration and its stimulus spending targeting energy independence and electricity delivery efficiency, it’s time for the grid to show off its smarts. More...


Bright Spots in the Second Quarter

on August 25, 2009 by Denise Russell Fleming

The last couple of years haven’t seen much good financial news for most companies, Sprint included, but there were some bright spots in the second quarter of 2009, including for our wireline operations. For us, it was like a cloudy day when the sun breaks through, providing hope that better weather is coming. More...


Mobile Integration and the Tax Man

on July 22, 2009 by Denise Russell Fleming

In its never-ending quest to generate tax revenue, the IRS recently proposed enforcing a rule dating back to 1989 to impose a tax on employee use of mobile phones. Once again, public backlash convinced the IRS to pull back on the idea. But there’s a business point to consider in case this idea comes back from the dead, which it seems to do every few years. More...


UC is the Cure for Human Latency

on June 24, 2009 by Denise Russell Fleming

It’s not a term you hear a lot, but it is a perfect term for describing what may be the best solution that UC has to offer. It is “human latency,” or the delay involved in reaching out to someone and actually making contact. More...


I’d Like to Thank the Academy…

on June 18, 2009 by Denise Russell Fleming

We are going to have to make room in the Sprint corporate trophy case! We have won an award that recognizes and salutes how Sprint enables Unified Communications. The good people at Global Telecoms Business magazine honored Sprint with their annual Innovation Award on Tuesday evening. More...


The Emphasis is on Unified

on May 11, 2009 by Denise Russell Fleming

To appreciate the value of unified communications, the emphasis really needs to be on “unified” versus “communications.” Any organization can communicate, with almost unlimited options for how they do it. But it takes a special mix of technologies and capabilities to make those communications truly unified. This allows the people involved to function as one tight and highly effective unit. More...